Staff Management Case Study

SOPs, Revenue Management, Code of Conduct, Resource Usage and Staff Management are must important parts in Operating Procedures.

SOP is Standard Operating Procedure. Standard operation procedures and requirements for an event are described in a uniform format to guide and regulate the daily work.

Revenue management is to analyze the disciplined application to predict consumer behavior at the micro market levels, optimize product availability and prices, in order to maximize revenue growth.

Code of conduct is a set of rules, an overview of the social norms and rules and responsibilities, or appropriate practices for individuals, parties or organizations. Related concepts include morality, honor, moral standards, and religion.

Resource Usage usually talk about efficient usage, it means extracting maximum value from the resource used and using no more than necessary.

Usually, there are many large companies is composed of a professional sector, such as personnel or human resources to perform these functions, but all line managers still need to monitor and manage their staff to the activities and well-being of the staff that report to them. (Staff Management. Lawe. 1950.)

David will not require that his staff have previous restaurant experience. In order to ensure that the staff perform the tasks in the manner required, he need use SOPs model. SOPs model standard operation procedures and requirements for an event are described in a uniform format to guide and regulate the daily work. It can tell staff who not have previous restaurant experience, how to work in restaurant step by step. Use SOPs is an easy way to maintain consistency, maintains quality. It can provides staff with information to perform job properly and remove staff guesswork.

Write the SOPs should be in concise, step-by-step, easy to read and in format. It should be unambiguous, explicit, simple and short. An good SOPs need