Patient-centric care practices are becoming the foundation of the current healthcare system. However, there is work and research to be done before a fully integrated and patient-centric system is in place throughout the healthcare system. Murphy (2011) has taken a closer look at the patient-centric care system, and what must be done before the patient truly becomes the center of the healthcare universe. Patient-centric care makes the patient and their family members a significant part of the care team, which may help to remove unneeded and unwanted services (Murphy, 2011). Murphy (2011) determines four areas within the healthcare system that can be improved to increase patient involvement in their care: eHealth, primary care, hospital care, and health information exchange.
1. This week how you were able to use the EPIC/ EHR information system to coordinate patient care delivery. I was able to use the EHR information system to coordinate care of my patients by viewing patient information, such as their diagnosis, health history, surgical history, up-to-date medication and allergy lists, laboratory values and plan of care. 2. Were you able to acknowledge orders with your staff nurse?
To: Effective technical writing is essential in the workplace especially in my nursing career. It is important throughout our interactions in any aspect of our daily life. Looking back at the readings, learning exercises, and assignments for the past five weeks, this class helped me build more confidence and competence in communicating in my work place. I became mindful of the format and content of my documentation and how I communicate with my patients. I find the concept of Audience Analysis memo is beneficial to my job.
Therefore, I knew it would be a different experience where you are able to apply your knowledge in real world. This is what I look forward to do in near future. Doing service projects is a great way to get involved with the local community and through this project our mission was to get familiarize ourselves with the goals and objectives of healthy people 2020 like access to heath care ,health literacy, health promotion and disease prevention. Temple University Hospital runs a program called Temple advantage program, which enrolls patients based on their chronic conditions and frequency of admissions to the hospital emergency department within 6 months. This program provides a better access to health services that patient require example to solve any problem with coverage of medical insurance for the prescription medications.
This journal is a reflection of my experiences and lessons learned thus far within this course. Upon my reflecting, there were lessons that stood out the most. Also, there are nursing practices in my associate’s degree of nursing program (ADN) that correlates with the standard of care that was recently discussed. This reflection also prompt me to consider more in depth the necessary skills and attributes to become a competent nurse. Lesson Reflection Within this course, the lesson that held the most value to me was in week seven.
Nursing practice is impacted as patients spend the majority of their acute care stay with the bedside nursing staff. According to... ... middle of paper ... ...y hired nurses on the heart failure floor since discharge education remains one of the responsibilities. I believe knowledge is an important factor to empower the patients about heart failure care and nurses spend nearly 24 hours a day with hospitalized patients; therefore, nurses can be patient advocates by reinforcing teaching. Most importantly, I believe that catering to the patient’s individual needs and establishing a good nurse-patient relationship enhances trust and learning which in the long run, is very beneficial to both nursing practice and the quality of life of the patient. Overall, what I discovered about heart failure is that there is no simple solution in preventing heart failure hospital readmission.
Because of the changes that have occurred over the last few ... ... middle of paper ... ... on the weekend shift. In that situation, the ability to calmly and efficiently address the needs of the anesthesiologist and the surgeon was the priority. It was also an excellent situation in which to encourage the other nurses to utilize the Advanced Cardiovascular Life Support (ACLS) skills they have acquired in a clinical setting. And then, the next cases had to be started in order to meet the needs of the additional surgical patients. The collaborative working environment we shared resulted in a good patient outcome and fostered mutual respect for all team members.
Over the past two months I have observed Caring Angel Hospital and am pleased with many of the services and care that the staff here are providing. However, there are places where we can expand upon the work being done and take Caring Angel Hospital to new heights. In the recent past the Hospital has underperformed financially and there are opportunities to improve the quality of care, add value too, advance employee morale, expand organizational design, produce a robust team environment, and expand into new specialty services. As a consultant for this hospital I suggest that we focus on some key observances that I have seen in the past two months here. I have witnessed an atmosphere that does not value the patient.
Also, it presented me with the opportunity to learn the basics of pharmacy management, how resources were allocated in the hospital based, how economically the hospital adjusts to law and regulations from the board of pharmacy as well from insurance companies. I am certain that what I have learned from this experience will facilitate my continuing education, as it served as an opportunity to learn more about the pharmacist role and involvement in management, in addition to its common role as patient educator. I am certain that if presented with the opportunity to be a leader of a department in a hospital I will be able to evaluate the needs in the hospital and make sure all the appropriate resources are in place. For example, regardless of the size of the hospital I will observe if the amount of personnel staffed is performing at its best and efficiently the tasks required by the hospital. In other words I will evaluate if there is need to staff more people.
Patient care is the core of any hospital, without patients and hospital would be unable to operate. In this discussion board, I am going to describe patient experience model in my organization; including standards, measures, staff training, reward and recognition programs. Next I will discuss how well the customer service model works and provide 2 examples illustrating the effectiveness of the model. Following this I will describe the customer service model on my department, the role that nurses play, and how the nursing manager is involved. Finally, I will discuss how customer satisfaction is measured on your unit, and how it is maintained.