Chum Hum Case Study

1278 Words3 Pages
bulb-icon

Recommended: Importance of organizational culture

Introduction Chum Hum Australia is based in Sydney which was built six months ago and 200 had been recruited as a part of the new office staff. To make it a great workplace, Chum Hum has introduced few of the workplace culture initiatives such as organizing free breakfast, lunch and dinner for all the staff, free haircuts, full access to the office gym, swimming pools and nap pods. Even though the workplace initiatives are world class renowned, chum hum has not been receiving a good response in terms of socializing outside the workplace. For instance, when the office staff was asked to utilize Yammer, a corporate social networking app, they did get very few responses in regards to creating a free account with yammer. As there was no such response …show more content…

Even though the workplace culture initiatives were known as world class well-known, it is foolishness to expect the same from all employees of different cultures. Daniel(1995) states that organization culture or workplace ethics and its effectiveness is primarily established on four qualities of the organizational ethics. The four individual traits includes participation or involvement, reliability, flexibility and mission(O’Reilly, Chatman & Caldwell 1991). Similarly, Sinclair(1993) states that management as an trait can also influence organizational and employee performance. Therefore it seems to be doubtful that every employee would be comfortable enough to blend into the company’s norms and culture. Also the two traits namely involvement and adaptability plays a major role in the culture as they reflect flexibility, openness and responsiveness. He states that culture in the workplace can be an integral part of the adaption process and these indicators may be the sign of good performance and growth(Daniel …show more content…

Campion & Emily D. Campion(2015) states that there might be a possible solution for the Chum Hum’s problem. Introducing 360 degree feedback as ways of enhancing performance management in the organization would be a practical recommendation. This 360 degree feedback focuses on cultivating an ethical relationship between the employees and their managers. Michael(2015) states that performance management can flourish in its own way when the performance of an existing employee is analyzed on a regular daily basis and when new employee conducts are implemented in order to ensure organizational flexibility. My idea of recommendation to Chum hum Australia would be to focus mainly on building trust between the managers and employees, being open to open communication, which can result in healthy atmosphere and an ethical

Show More
Related

  • Business Analysis: Chick Fil A

    2103 Words  | 5 Pages

    Each organization big or small has its own values, ways of doing things and assumption that it operates in. The principles and ethics that exist in each of these companies are the baseline through which the company operates its affairs. This is what can be called as that organization’s culture. The culture in existence has an impact on the productivity, effectiveness and efficiency (Keyton, 2011). The basis of setting the most appropriate culture of a company is not only to move or increase the profitability but also to make the stakeholders happy and satisfied. One aspect of that is the employee or the human resource the firm who put their expertise in the firm and add a bit of creativity and innovativeness to move the products. Chick-Fil-A operates in a competitive industry thus it requires all the stakeholders.

    Read More

  • Comparison Of Northwest Airlines And American Airlines

    4751 Words  | 10 Pages

    Just as there are cultures in larger human society, there seem to be cultures within organizations. These cultures are similar to societal cultures. They are shared, communicated through symbols, and passed down from generation to generation of employees. Many definitions of organizational culture have been proposed. Most of them agree that there are several levels of culture and that these levels differ in terms of their visibility and their ability to be changed.

    Read More

  • SAS Institute Case Study: Case Analysis Of Sas Institute

    1112 Words  | 3 Pages

    Chapter sixteen in our textbook highlights the benefits of organizational culture and what it can do for any company with a strong culture perspective. In fact chapter sixteen-three(a) speaks widely on how a strong culture perspective shapes any organization up well enough to perform better than any of its competitors who do not balance any organizational culture. If not mistaken after viewing SAS institute case they are well on track with facilitating a high performance organization culture. First, SAS institute motivate all employees to become goal alignment in their field of work. This is where they all share the common goal to get their work done. In one of the excerpts taken away from this case, an employee- friendly benefits summary expresses the statement “If you treat employees as if they make a difference to the company, they will make a difference to the company.” “SAS Institute’s founders set out to create the kind of workplace where employees would enjoy spending time. And even though the workforce continues to grow year after year, it’s still the kind of place where people enjoy working.” Clearly highlighted from this statement that SAS Institute is mainly ran off of a fit perspective. Which argues that a culture is only as good as it fits the industry. Allowing a good blueprint or set up will

    Read More

  • The 360-degree Feedback System

    1298 Words  | 3 Pages

    The 360-degree feedback system can be very delicate in nature. A person not well ready for it could be thrown out of balance. It can also generate some new problem in an organisation. It not designed and conducted well, it posses the potential danger of a candidate developing wrong perceptions or notions about one or more of his auditor and creating new perspective towards them. It is therefore, unavoidable and significant to handle the process well and make it foolproof. The first important step is to examine whether the organisation is ready for it or not. The second important step is to examine if the candidate is ready for it. For the purpose of systematic analysis and examination of the problem at hand, the studies by the several researchers have been reviewed. Baron, (2009) examines that managers who received upward feedback about their supervisory behaviour significantly improved their behaviour and improves the subordinate ratings of managerial performance. Similarly, Baron, (2009) found that employees were favourably disposed toward associate rating. The feedback is positively related with fulfilment with prior peer ratings and negatively associated with perceived friendship bias and years of company experience. Subordinates’ ratings of leadership were significantly higher following feedback from subordinates under which a highly structured session is there where leaders discussed the feedback results with subordinates (Baron, 2009).

    Read More

  • The Google Case: Aiming for an Evolutionary Advantage

    1812 Words  | 4 Pages

    Culture can be defined as “A pattern of basic assumptions invented, discovered or developed by a given group as it learns to cope with its problems of external adaptation and internal integration that has worked well enough to be considered valid, and therefore to be taught to the new members as the correct way to perceive, think and feel in relation to those problems”. Schein (1988). Organizational culture can be defined as a system of shared beliefs and values that develops within an organization and guides the behavior of its members. It includes routine behaviors, norms, dominant values, and feelings or climates. The purpose and function of this culture is to help foster internal integration, bring staff members from all levels of the organization closer together, and enhance their performance.

    Read More

  • Aldi Human Resource Management

    715 Words  | 2 Pages

    Human Resource Management (HRM) is build from numerous sectors within allowing better efficiency levels to be reached my organisations. Some believe that certain topics such as performance management and rewards are the most crucial topics in HRM. In this essay these areas of HRM will be critically analysed to see why they are the most significant in running a successful operation of HRM in organisations. Performance management is the scheme through which organisations lay down work goals, establish performance standards, allocate and assess work, offer performance reviews, decide upon training and development needs and issue rewards (Briscoe and Claus, 2008). Performance management is a vital tool used in HRM to ensure a similar vision is

    Read More

  • Reward Management

    3615 Words  | 8 Pages

    Various conflicts in the RM system can affect the benefits that can be obtained. It has been argued that performance management systems only provide superficial motivations and have little effect on underlying behaviours and attitudes. Although the RM system can have some limitations, there is strong argument for the benefits, and logic also deems it as a credible strategy to assist in improving employee performance.

    Read More

  • Importance Of Biases In Performance Appraisal

    900 Words  | 2 Pages

    Performance appraisal is perceived by most as a tool to reward or penalize employees for their good or bad work respectively by the end of a year. This notion is a challenge in itself to deal with. The whole exercise becomes dull for both supervisors and their subordinates and they tend to look at it as an additional responsibility which they have to finish. In the end, there is little or no value addition for either the employee or the organization. There are, however, better ways of looking at and conducting performance appraisals. It can give much needed feedback to both performers and laggards to improve upon and if done properly can even boost their motivation. More importantly, they provide a chance to employees to have a say in their goal setting and thus aligning it with the departmental and organizational goals. Also, the process itself has a value in team making.

    Read More

  • Organizational Culture

    2435 Words  | 5 Pages

    This essay gives a basic idea of what organizational culture is, and emphasis on the controversial issues of managing organizational cultures. As there are various definitions for organizational culture, and none of them are universally agreed. Therefore, for an easier understanding by readers, the definition of organizational culture given in this essay focusing on levels of culture, and will be discussed t together with Schein's(1983) framework. Before talking about managing organizational cultures, the types will be introduced first. Because, there are some descriptions about managing different types of organizational cultures, in the following content.

    Read More

  • Corporate Culture

    1722 Words  | 4 Pages

    Corporate culture is the shared values and meanings that members hold in common and that are practiced by an organization’s leaders. Corporate culture is a powerful force that affects individuals in very real ways. In this paper I will explain the concept of corporate culture, apply the concept towards my employer, and analyze the validity of this concept. Research As Sackmann's Iceberg model demonstrates, culture is a series of visible and invisible characteristics that influence the behavior of members of organizations. Organizational and corporate cultures are formal and informal. They can be studied by observation, by listening and interacting with people in the culture, by reading what the company says about its own culture, by understanding career path progressions, and by observing stories about the company. As R. Solomon stated, “Corporate culture is related to ethics through the values and leadership styles that the leaders practice; the company model, the rituals and symbols that organizations value, and the way organizational executives and members communicate among themselves and with stakeholders. As a culture, the corporation defines not only jobs and roles; it also sets goals and establishes what counts as success” (Solomon, 1997, p.138). Corporate values are used to define corporate culture and drive operations found in “strong” corporate cultures. Boeing, Johnson & Johnson, and Bonar Group, the engineering firm I work for, all exemplify “strong” cultures. They all have a shared philosophy, they value the importance of people, they all have heroes that symbolize the success of the company, and they celebrate rituals, which provide opportunities for caring and sharing, for developing a spiri...

    Read More

  • Leadership and Organizational Culture

    1813 Words  | 4 Pages

    ...l man who enables others to think and do in his way (role model) and his employees work him for unconditional loyalty (e.g. his PA), also, adopt a fair system of rewards and punishments; however, as a leader sometimes he just needs some transformational styles which respect and communicate with followers equally rather than forced them to shut up rudely. As for organizational culture, the article obtains further understanding that some factors attribute to detect cultures existed in an organisation, communication system, for example. As a result, it can be identified that his culture not only can be classified as power but task. Moreover, due to the changeable outside environment, compounded and flexible cultures seems to be a better way for an organisation’s sustainable development. Therefore, leadership is tightly related to organizational culture.

    Read More

  • Theory Of Organizational Culture

    739 Words  | 2 Pages

    The concept of organizational culture is one of the most debated topics for researchers and theorists. There is no one accepted definition of culture. People even said that it is hard to define culture and even more change it. It is considered a complex part of an organization although many have believed that culture influences employee behavior and organizational effectiveness (Kilmann, Saxton, & Serpa 1985; Marcoulides & Heck, 1993; Schein, 1985a, 1990).

    Read More

  • Essay On 360 Degree Feedback

    1279 Words  | 3 Pages

    The 360-degree feedback or multi sources feedback is assessment, which comes from other employees. This feedback contains direct and indirect information from managers, colleagues, subordinates as well as self-evaluation data. Also, it includes other external sources such as customers and suppliers reports. The 360-degree feedback plays a significant role to help workers develop their performance. Human resources professionals are increasingly using this assessment. The main propose of the 360 feedback is to encourage employees to seek out information about their performance, skills and working relations. The origin of 360-feedback came from the German military during World War II. They started using multiple sources in order to evaluate officer’s performance (Thornton, 2014). In this paper, I am going to explore some key principles and actions that can help a manager increase their 360-degree feedback ratings. The paper will identify manager perspective of job performance, environmental factors influencing employee review of managers, and perspective of customers and suppliers satisfaction. Also, actions will be suggested for affective applications of the principles.

    Read More

  • Essay On Organisational Culture

    1246 Words  | 3 Pages

    Organisational culture is one of the most valuable assets of an organization. Many studies states that the culture is one of the key elements that benefits the performance and affects the success of the company (Kerr & Slocum 2005). This can be measured by income of the company, and market share. Also, an appropriate culture within the society can bring advantages to the company which helps to perform with the de...

    Read More

  • The Importance Of Performance Evaluation

    896 Words  | 2 Pages

    Performance management is used for the basis of promotion, reduction in force purposes (talent management), gives transparency of what an organization is looking for, merit increases, and lastly it provides protection against lawsuits for unlawful termination by keeping written documentation. Performance evaluations are advantageous to both the organization and the employee. A leading advantage of performance evaluations is it gives the employee an opportunity to create and achieve smart goals. Although performance evaluations primary function is to measure whether an employee is a good fit or a bad fit for the organization, its function is so much a broader. Performance management is tool purposely used to motivate employees to examine themselves and determine if they have selected the profession that is best for them; consequently the feedback an employee receives from their superior supports them with increase their knowledge and

    Read More

More about Chum Hum Case Study

Open Document