Verizon Wireless operate the largest 4G LTE in the United States. Deliver business solutions to more than 150 countries. Interesting fact that I did not know it serves 99% of the fortune 500 companies. Verizon delivers a broad range of strategic solutions, services and expertise to many of the world's largest organizations, including 99% of the Fortune 500. Think about that for a moment 99% percent of the companies, which is a lot of the market Verizon serves. It also operates over 1,700 company operated retail stores in the United States. Verizon
The mission that Verizon Wireless pursues is as a leader in communications, Verizon's mission is to enable people and businesses to communicate with each other. We are also committed to providing full and open communication with our customers, employees and investors. That’s just the beginning on their home page. Verizon has other values like customers first because they are ultimately the people that make them. Integrity always at the heart of everything they do. Respect is the critical component at every level of business. Performance Excellent Verizon holds itself to high standard of performance. Accountability holds each other responsible. “Great Companies are judged by what they do, not by what they say” Verizon Wireless
I’ve had Verizon has our wireless carrier since the first day I had a cell phone and have never had any problems with the service territory unlike my husbands work cell-phone which is through AT & T. Verizon is moving away from all the fees charged and focusing on becoming more relationship – based company, one of the new strategies implemented was to send their e-bill customers emails letting them know if there’s a better plan that would work better for them based on pricing and usage even if it meant saving money and costing less than the current plan they have (Tehrani, 2006). One of Verizon’s CRM strategies is to be proactive approach with their customers by enhancing services, improving devices and raising the level of service (Tehrani,
As a Fortune 15 company, Verizon is comprised of multiple companies, divisions, departments, and teams that span the globe (Fortune, 2016). Lowell McAdam is the Chairman and Chief Executive Officer and oversees all of Verizon’s global operations (Verizon, n.d.). Eight Executive Vice Presidents have been appointed to lead Verizon’s various divisions and they report directly to Lowell McAdam. John Stratton, EVP and President of Operations is responsible for all domestic wireline and wireless assets and David Small, EVP of wireless operations reports directly to John and oversees the wireless organization. Twelve Senior Vice Presidents report to David and are responsible for managing the daily operations of the wireless organization and producing
Instead, we are currently paying much more for our service than people that switch to Verizon today. To lower our bill, I am going to use the strategy I researched. I am going to negotiate via Verizon’s customer support chat. The first thing I am going to say is that I wish to cancel the service so I get switched to the customer retention team. With these people, I am going to be friendly but firm with my negotiation.
Our primary objective is to strengthen our company by becoming the number one wireless service provider, over our biggest competitor, AT&T, who currently is ranked as number one. Although we trail AT&T in the volume of service provided, Verizon is currently ranked number one in overall revenue, and we would like to maintain this position.
The cable markets industry is heavily saturated with providers of video, data, and voice services. Comcast has built its core business on fiber optic cables; once a sustainable competitive advantage, but now may be a hindrance. As technology improves, customers are now using more bandwidth than ever to power the latest video and Internet services. Comcast is uniquely positioned within the cable markets industry because of its strong alliances, economies of scale, and strategic expansion efforts, true key success factors.
"Adelphia is one of the nation's leading cable companies with more than 5.3 million residential customers nationwide. In addition to cable entertainment Adelphia offers digital cable, high-speed internet access, long distance telephone service, and home security" (Adelphia).
I certainly agree with your views on Verizon and being a corporation that keeps disaster preparedness as the forefront. The disaster recovery requisite for corporations like Verizon and other public service providers in the time of calamity is imperative for first responders, government agencies and other nonprofit organizations to provide the critical aide needed in the aftermath of a catastrophe (PR, 2014).
Verizon Communications was created on June 30th, 2000 by Bell Atlantic Corporation and GTE Corporation in one of the largest mergers in U.S. business history. Now, Verizon is a global technology company that is delivering digital technology to millions of customers daily worldwide. The "Verizon" brand was launched on April 3rd, 2000 and operations as Verizon Wireless started on April 4th. In 2003, Verizon began trading on the New York Stock Exchange and trading on NASDAQ on March 10, 2010. In 2004, Verizon Communications was added to the Dow Jones Industrial Average. Verizon has shown growth through acquisitions. The larger acquisitions were MCI Inc. in 2006, Alltel Corp. in 2009 and AOL Inc, in 2015 and these have made Verizon a leader in wireless technologies.