Case Study: Verizon Fios

Verizon FiOS is a telephone, television service and internet access that uses fiber optics communications network to millions of people in nine states of America. Fios which is an abbreviation for fiber optic service, s offered in specific areas in the United States by Verizon Communications. While in six other states that are considered former Verizon territories, Frontier Communication offers licensed FiOS services. Frontier Communications used a similar network infrastructure to provide these services. Fios services began in 2005 and 2010; the system had spread to some states (Crawford, & Hendrickson, 2014). With its headquarters in New York City, was among the leading companies to provide fiber optic services in homes. This service provision made the company receive positive ratings from consumer reports among internet providers and cable television.

Verizon FiOS has continued to grow and expand its operations in the United States of America over the years. However, it has undergone a series of a hurdle in trying to broaden its service and attract new markets. Among the three serious obstacles that the company is currently facing are, intense competitions in the growing United States market, federal communication commission’s regulations, cannibalism due to voice over internet protocol (VOIP) and wireless offerings. The

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