Case Study: Recruiting Process Outsourcing

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1. The term "Recruiting Process Outsourcing" has become established for describing outsourcing activities in the area of recruiting. RPO refers to the outsourcing of one or more processes of personnel procurement to one or more external service providers (Riedl 2003, 7).

2. From a practice-oriented company, at the first glance, both efficiency criteria and quality criteria for outsourcing in the recruiting sector can be seen. On the one hand, efficiency considerations are based on the recognition that a large part of the recruiting is administrative processes, such as the matching of candidates to vacancies, pre-selection by telephone interviews or the organization of an applicant pool for good applicants (Waitzinger / Cottone 2005) ).

3. There …show more content…

& Uncles, M.D. (2008),”Characteristics of successful employer brands”, Brand Management, Vol. 16, No. 3,pp. 160-175.
Cappello, S. & Constance, S. (2011),”Getting the next level benefits from RPO”, Strategic HR Review, Vol. 10, No. 1, p. n/a.
Kremic, T., Icmeli Tukel, O. & Walter, O. R. (2006), Outsourcing decision support: a survey of benefits, risks, and decision factors, Supply Chain Management: An International Journal, Vol. 11, No. 6, p. …show more content…

& Kathawala, Y. (2000), The effects of global outsourcing strategies on participants‟ attitudes and organizational effectiveness, International journal of manpower, Vol. 21, No. 2, p. 112-128.
Yang, D-H., Kim, S., Nam, C., Min Y-W. (2007), Developing a decision model for business process outsourcing, Computers & Operations Research, Issue 34, p. 3769- 3778.
Boudreau, J. (2010). Retooling HR: Using Proven Business Tools to Make Better Decisions About Talent. Boston, USA: Harvard Business Pres
Cooke FL, Shen J, McBride A (2005). Outsourcing HR as a competitive strategy? A literature review and an assessment of implications. HRM 44(4): 413-432.
Mahmoodzadeh, E., Jalalinia, S. & Nekui Yazdi, F. (2009), A business process outsourcing framework based on business process management and knowledge management, Business Process Management Journal, Vol. 15, No. 6, p. 846-864
Ghodeswar, B. & Vaidyanathan, J. (2008), Business process outsourcing: an approach to gain access to world-class capabilities, Business Process Management Journal, Vol. 14, No. 1, p. 23-38.
Click R.L. & Duening T. N. (2005), Business process outsourcing: the competitive advantage, New Jersey: John Wiley & Sons, Inc,

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