Case Study: Recruiting Process Outsourcing

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1. The term "Recruiting Process Outsourcing" has become established for describing outsourcing activities in the area of recruiting. RPO refers to the outsourcing of one or more processes of personnel procurement to one or more external service providers (Riedl 2003, 7).

2. From a practice-oriented company, at the first glance, both efficiency criteria and quality criteria for outsourcing in the recruiting sector can be seen. On the one hand, efficiency considerations are based on the recognition that a large part of the recruiting is administrative processes, such as the matching of candidates to vacancies, pre-selection by telephone interviews or the organization of an applicant pool for good applicants (Waitzinger / Cottone 2005) ).

3. There
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