Case Study Of Trader Joe's

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Introduction According to the introductory description in the provided Trader Joe’s case study, it’s quite evident that Trader Joe’s, a multi-billion dollar supermarket chain, cannot be compared to a commonplace grocery shopping center since it has managed to flourish amid the growing competition. Trader Joe’s has succeeded in gaining competitive advantage in the industry through focus on the key competencies for leadership success that are emphasized by emotional intelligence, such as self-awareness, social awareness, self-management and relationship management (Golinger, 2009; Hughes & Terrell, 2012). However, this case study seeks to examine approaches utilized by Trader Joe’s to promote a positive work environment in order to increase job satisfaction, and the management process used to develop its employees (Ager & Roberto, 2013). Moreover, it suggests ways in which the four EI competencies can be used by leaders to effectively manage relationships, as well as recommend the best leadership practices to increase Trader Joe’s competitive edge. Promoting a Positive work Environment (Job satisfaction and Performance) Employee satisfaction is often founded on several need–based…show more content…
Planning is an important management process that not only helps ensure employee productivity, but also allows for effective allocation of organizational resources, both financial and human resources. Based on Trader Joe’s case study, part of management’s process to develop employs includes training of employees through training programs like Trader Joe’s University. Also, the fun based design of the employees’ workplace provides a feeling of serenity to the employees. In fact Schermerhorn (2012) states that this approach provides employees with the freedom to be themselves, as well as nurture employee

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