Case Study Of New Public Management

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MARKET-ORIENTED REFORMS IN PUBLIC SECTOR: A CASE STUDY OF LAHORE DEVELOPMENT AUTHORITY
BACKGROUND
New Public Management (NPM), a public sector reforms started from 1980’s onwards. It is formally conceptualized by Hood in 1991. United Kingdom claims to have been its birthplace; many papers and researches providing evidences from UK. These NPM reforms are widespread and the Anglo-American countries and International organizations are among its strong advocates. In many developing countries including Pakistan these Institutions have played a vital role in promulgating these reforms. The bureaucrats, politicians, consultants and private investors are held equally responsible. These reforms took over the world for about three decades in history.
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New Public Management is a broad and complex term that demonstrates public sector reforms around the world for about more than three decades in history. Proponents of NPM believe that it has been espoused by many dependent and independent states as it is market oriented and hence, have more focus on efficiency and effectiveness, without having any negative objectives and considerations (Costantinos).
Public administration reforms under the banner of new public management have emerged in 1980’s in New Zealand, United Kingdom and elsewhere in the world. In United States it has been emerged with the focus on “reinventing the role of Government”. Initiatives concerning NPM seek to improve the customer service, decentralization, market mechanisms, integration within the agencies, and accountability for results (Rehman,
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Transparency makes information accessible to public. Transparency not only defined as the communication of information to public but the access, comprehension and the use of it by the public (Ginsberg, Carey, Halchin, & Keegan, 2012). Under NPM, governments let the managers manage for acquiring the transparency and flexibility in resource allocation. The easy accessibility of information through media, press and publication makes it even easier for public to know about the governmental projects, programs, plans, achievements and weaknesses as well. Transparency is a way to make government accountable (See Atreya, 2002). Transparency in governmental actions, proceedings and decision making processess is important for having a well-informed public. Transparency is related with public relations and stakeholders management both of which important for responsive bureaucracy and it encourgaes stakeholders to participate in communication process (Fairbanks, Plowman, & Rawlins,
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