IKEA Case Study

2216 Words5 Pages

1. Introduction The purpose of this essay is analyze the case of IKEA, which has involved in the HR management. Meanwhile, choose two topics to identify the IKEA current situation, including training and development and cross-cultural management. From those two points, give some forward suggestions on the IKEA HR management practice. 2. Training and development. According to Mathis and Jackson (2003) referred to the definition of training and development. It can be known that these behaviors are designed by the organization. In order to improve the performance of staffs. Training and development contain a large number of educational techniques and programs. “Training can consist of on-job training, off-job training, formal training, skill …show more content…

The management of cross-cultural is another challenge, which have to face during the develop entering into market process. According to (Dong and Liu, 2010, p. 233) mentioned that “Cultural distance between the home and host country can have significant influence on selection, training and performance management system.” When IKEA develop the Chinese market, it affected by different culture background as well. As the case mentioned (China teaches IKEA limits of homogeneity, 2009) that, in other countries, IKEA stores are far away to the city with a lower rental and larger place for the consumers. However, in China, IKEA sets their stores close to the city, where are easier able to arrive by public transportation. Because of the different consumption habits, Chinese customers prefer to choose the methods of home delivery to shop. Furthermore, owing to lacking of DIY (do it yourself) culture, the consumers have a highly demand on the workers of furniture packaging. From the HR managers’ perspective, this home assembled services are more common used in China, thus, they need to adjust the recruitment plan to hire more assembled furniture workers. Meanwhile, it can be acknowledged that “scientific evidence indicates that certain human resource (HR) practices are positively related to organizational performance.” (COMBS et al., 2006) For example, in China, IKEA HR managers …show more content…

According to (Hofstede, Hofstede, & Minkov, 2010) described that the culture can be defined as it is made up of “thinking, feeling, and potential acting” that all people carry within themselves, which he terms as “mental programs.” Likewise, after did a large number of research, Hofstede decided to divide cultural differences into five dimensions, they are power distance, Individualism vs. Collectivism, uncertainty avoidance, Masculinity vs. Femininity and long-term vs. short-term orientation respectively. Putting more details into these five

Open Document