Caring Angels Hospital Case Study

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• Improve the quality of care
“Quality and performance improvement initiatives are driving significant changes in the United States (U.S) healthcare system. In anticipation of the full implementation of national health reform over the next several years, the pace of these changes has been increasing” (Weston & Roberts 2013) Improvement in the quality of care is of fundamental importance to every stakeholder in health care. There are several strategies that are needed to improve the quality of health care. According to So and Wright (2012), there are multiple possible strategies to enhance the quality of care. The Institute of Medicine’s definition of quality has six elements characterized according to the acronym STEEEP: Safe, Timely, Effective, Efficient, Equitable, and Patient-centered. The stakeholders in healthcare are multiple, but at a minimum include patients, healthcare professionals (and their professional associations), hospitals, health agencies, third-party payors/ insurers, and government. If Caring Angels Hospital is truly dedicated to improving the quality of care that they provide to their patients, STEEP would be a suitable start to pattern their ultimate goal after.
• Add value to the organization
Adding value to the organization will add value to the patient’s experience. Adding value means …show more content…

The structure of the organization is a part of the overall organization of the company (along the internal regulations, behavior codes, etc.). The administrator at Caring Angel Hospital should re-evaluate the organizational chart to ensure that the flow and/or structure of jobs, titles and the general hierarchical levels are in line with organizational

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