Campbell Soup Company Case Study

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Campbell Soup Company, also known as Campbell’s, is a global food company reported to be the U.S. market leader in wet soup. Established in 1869, this company has been around for almost 150 years with products available to all U.S. States and more than 100 countries. They have annual sales of more than $8 million and employ around 20,000 employees worldwide with their main headquarters being in Camden, N.J. The Campbell’s brand itself leads sales, but the company has also extended beyond their soup and simple meals and bought out several other reputable brands such as Pepperidge Farm cookies and bread; Goldfish crackers; V8 juices; Bolthouse Arms beverages; Plum Organics premium organic baby food, Swanson broths and stock, Arnott’s, Kjedsens …show more content…

According to the FDA, this recall came after three consumers reported minor injury from small plastic particles that were found in their Campbell’s brand soup. The voluntary recall stated that the hard plastic particles posed a possible choking hazard and could cause injury if swallowed, but the recall included only the 18.8 ounce cans of Campbell’s Chunky Baked Potato with Cheddar & Bacon Bits. Campbell’s claims that none of the other products sold by its company were affected (Food and Drug Administration, …show more content…

However, just a year after the crisis the Campbell Company was recognized for being one of the most exceptionally socially responsible companies. A survey was conducted by the Reputation Institute and the Boston College Center for Corporate Citizenship that put Campbell’s 2nd only to Google out of the top 50 U.S. companies. David Stangis, Vice President Corporate Social Responsibility, noted that Campbell’s had been building and maintaining its reputation for over a century. He said, “This recognition is a testament to our focus on corporate responsibility, governance and creating an outstanding workplace and it certainly reflects the trust consumers have placed in the Campbell’s brand through the years.” The report by Corporate Social Responsibility Newswire also included information about how Campbell’s was giving back to the community of Camden, N.J. They noted plans for the Campbell Soup Company to contribute $10 million toward job training, renovation, and youth focused programs. They reported that Campbell’s had broken ground on an expansion to their world headquarters and how that they planned to include an office park adjacent to their facility to attract new business to the city (Campbell Soup Company,

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