The purpose of this document is to propose a solution to the lack of a proper training program for new hires, which has become a growing problem at the Calumet Bakery location in Lansing, Illinois. The development and delivery of a training program for all new bakery clerk hires is an essential step Calumet Bakery must take to ensure that its organization is providing exceptional service to its many customers. I recommend that the approval to implement a training program occur after the New Year, after the holiday rush, in order to provide upmost attention how the training program is progressing.
PROBLEM WITH THE CURRENT TRAINING PROGRAM AT CALUMET BAKERY
Currently, there are thirteen bakery clerks at Calumet Bakery in Lansing, five of which
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According to the table above, that is not the case.
When training, the new hire shadows the current employee. During the shadowing process, the current employee teaches the new employee the names and prices of the items offered by Calumet Bakery. There is not an employee manual for the bakery clerks therefore, what is taught to the new employees is based off how the current employee who is training them thinks the job should be done. This method has proven to be unsuccessful on multiple occasions due to the inconsistency of information being taught to the new employees when
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To become a trainer the employee must have recommendations from two assistant managers and attend a meeting with the general manager. Once approved to be a trainer, the employee must be provided with the necessary materials such as: employee handbook, training program schedule, and tests. The trainer is also required to attend monthly meetings with the management staff.
Create a Schedule
Below I have provided a six-day program that I believe will successfully address the important topics that are essential to
COST
There are not additional costs required when implementing the proposal. The new employee is to be scheduled according to the trainer’s schedule.
CONCLUSION
Implementing a training program for new employees at Calumet Bakery will result in more efficient employees. The adoption of this proposal will ensure that Calumet Bakery is providing exceptional service to its many customers. I welcome the opportunity to discuss the proposal with you anytime at your
The training program should be designed which covers all of its employees and they need to identify which part of its organization is bad need of training and they need to start designing its training program from that part. This training program should need support from superiors, trainers and trainees.
William Hill believes training is very essential for their company especially when it proves for employees to develop within the organisation and continuing to meet objective. The training and development of employees in William Hill is imperative for the performance or the company as they are in a competitive market. William Hill has to inform workers to be aware of surroundings in the area that they work. The main types of training which businesses are using are Induction, on and off the job training and induction because they are successful in degree of the work format in different organisations needs. Training firstly takes place with induction in William Hill plc to enable new employees settle in quickly and feel comfortable to stay within their organisation.
Training and development is essential to employee’s retention, loyalty and overall satisfaction. When employees feel there is opportunity within a company and diversity leading the way employees pride and productivity is enhanced.
Business growth general is assumed to be good; bigger is assumed to be better (Hess, 2011), but if the proper planning is not in place it can lead to a business failure. Beginning a business based on something she loved, and needed in her life Susan Feller made the brave decision to build a successful business by baking and selling gluten-free cakes and desserts. After her retirement she focused on her dream and solving her own issue, finding food safe and healthy to eat for those, like herself, with Celiac disease and gluten allergies, but they also had to be delicious. Feller had some tough decisions to make as a small business owner, would she be able to keep up with the demand, how can she grow her business and what if she decided she had had enough and wanted to close the business? These are all decisions any business owner have to face at one point or another.
Supervisors are acting as trainers when implementing the formal orientation and OJT process. It is important that they thoroughly learn the content of the orientation process, as well as learn how to implement the process with new trainees. By implementing the Train-the-Trainer Model, Burgess is ensuring that each direct supervisor, receive the same training and have common KSA regarding the support and preparation of new employees. She increases the likelihood or consistency for the job site training offered each need employee. Additionally, with Train-the-Trainer model, direct supervisors can understand their roles in the process and it further increases their accountability regarding the success of new hires at their
Staff Training McDonald's Staff Training Programme is an on-the-job vocational experience that teaches skills transferable to other industries. All new hires begin their McDonald's experience with an induction into the company. Staff trainers work shoulder-to-shoulder with trainees while they learn the operations skills necessary for running each of the 11 workstations in each restaurant, from the front counter to the grill area. All employees-learn to operate state-of-the-art foodservice equipment, gaining knowledge of McDonald's operational procedures. Step-by-Step manuals and video tapes cover every detail, from how to make a Big Mac, to how to deliver exceptional service to customers.