California Highway Patrol Essay

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The California Highway Patrol (CHP) is a state run government law enforcement agency who is the primary law enforcement agency for the entire state of California. The CHP’s mission is to provide the highest level of safety, service and security to the inhabitants of California. The mission of the CHP is accomplished through five departmental goals 1) Protect life and property. 2) Provide superior service to the public and assistance to allied agencies. 3) Enhance public trust through community outreach and partnerships. 4) Invest in our people. 5) Identify and respond to evolving law enforcement needs (Strategic Plan, 2015). The CHP is known and has been described as one of the elite law enforcement agencies worldwide. …show more content…

The mission and goals of the department has been established by executive management and are implemented by the officers and administrative personnel who ultimately run and operate each individual office. The CHP has operated within the constraints of activity and productivity, the production of enforcement documents serve as evidence of individual and organizational competence. For years there has been an underlying assumption from the public that the CHP operates on a quota system in order to enforce the law, and while this is completely inaccurate the department does expect officers to be productive and to produce enforcement documents as a way to determine their productivity and job engagement (Walsh and Stanton, 2015). To that means the CHP is actively pursuing a culture change within the department. The Department has shifted its goals over the years and currently one of the goals of the department has changed to focus on public trust. The CHP is evolving with the rest of law enforcement; the years leading to our current state has watched this evolution affect all agencies within law enforcement. As the profession changes so must the …show more content…

This issue must be addressed internally and the change must come from a new way of operating and thinking within the ranks of all uniformed employees. The process for which employees are evaluated in job performance must be changed to address the totality of what officers do on a daily basis. While CHP officers are required to enforce the law and issue citations, this task must not be the focus of whether or not an employee is performing their job. The system that would be affected in the goal of increasing public trust and agency legitimacy is the employee evaluation process. There must be a change to the way CHP officers think about their job and how its’ performed and ultimately the interaction officers have with the

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