Business Stakeholders
Boots plc are the UKs leading health & beauty retailer and are one of
the best known names in the UK. They employ 68,000 people, own world
famous brands and sell their products in 130 countries worldwide.
Customers
Customers are interested in the type of service they are getting when
they go into the store. They are interested in what products are in
the store and whether this store has the right products for that
person at the right prices. They want to see top brand products at
good prices which cant be beat. Customers want boots to be near to
their homes or an easy route to get there.
Employees
Employees are a vital part of the boots business without them they
would not function but with them they are the Uks leading health and
beauty retailer. Employees are interested in Boots because they offer
‘a good job with Boots’ and they give good pay. The employees have a
good opportunity to work at a well known and respected company, earn
good money and it is near their homes.
Managers
Managers have a unique interest in the buisiness because they get very
good pay and they have a very commanding position which holds a big
responsibility. The managers of boot have the responsibility of making
sure the staff are working to their full potential.
Local Community
The local community have an interest in boots mainly for the service
they give. Without Boots the store around the local community would
not be able to get medicine or cosmetics from the store. When the
local community go into the store they are then customers. The local
community are also interested in how will the store look in the
community, if it was big and ugly they would not approve of the store
being there. The local community would also be bothered if boots were
throwing their waste in the river for instance. Even though they are
not doing this the local community would be very unhappy and would