Business Investigation

Business Investigation

Background information

I am going to write my project on my local hardware shop, which is

called B & K; it is based down the street just from where I live. The

shop provides a range of hardware goods such as household to gardening

for the community in Nottingham. In terms of sales the shop is doing

well apart from the current system, which is paper based. Some

customers have big orders in this type of situation if there isn't

enough stock in the shop then we have to order the stock, which the

customer wants and tell them to come on a certain day so that when the

stock arrives at the shop the customer can come and obtain stock or B

& K hardware staff can deliver stock if a customer wants their goods

to be delivered to their door step. The products sold at the shop are

of a good quality and value for money

The shop has been opened since 1990; it is very successful for its

hardware goods service this is because of the quality of hardware

products.The shop generally has customers from all around the areas of

Nottingham.

The shop is open 7 days a week from 9:00am through to 6.00pm.

Most importantly the hardware shop provides: