Business Information Management Strategy for the RBS Computer Failure

3013 Words13 Pages
INTRODUCTION

This assignment was given by Madam Manaf as the subject of his assignment of Business Information Management Strategy to all degree students with international business information technology business (CU202). Based on this assignment students were required to make a case study on computer RBS failure ' Caused by inexperienced operative in India ‘. Based on the case study is also required to give an idea of comparative advantage of IS / IT outsourcing in the company. Then, based on the case study of this question me are required to describe the main Threats to take outsourcing IS / It to the company. Next, I need to make recommendations on measures to prevent the occurrence of a failure in the computer system. In addition, I also have an opinion on what I've learned from this assignment and I understand the issues case study RBS computer failure ' Caused by inexperienced operative in India’s.

RBS computer failure ' Caused by inexperienced operative in India ' is simply telling a Royal Bank of Scotland is experiencing huge problems for workers from outsourcing to help make the job of IS / IT in their companies , thus causing the system cannot be accessed by RBS customers who use the service . This problem stems from young technician who deliberate delete information during the process of upgrading the RBS system. This matter has resulted in millions of customers unable to access as well as a loss on the transaction made during the upgrade system is running. The company RBS cannot entirely blame this offense to young technicians but they blame the company for not being careful in a case like this and create a backup plan so that this problem is not widespread so take the time to fix it. Due to the company's failur...

... middle of paper ...

...ebf245c1baa8015cc6d9a21b/PSM%20COMBINE.htm

1.4 Erin Schreiner, Demand Media, 2013, Definition of Increased Productivity, http://smallbusiness.chron.com/definition-increased-productivity-10003.html

1.5 Kristi Holland, 2013, Is outsourcing a good for business?, http://www.thebeckon.com/outsourcing-good-for-business/

1.6 About.com, 2013, Top 6 Outsourcing Disadvantages, http://operationstech.about.com/od/outsourcing/tp/OutSrcDisadv.htm

1.7 Tim Crosby, 2013, How Outsourcing Works, http://money.howstuffworks.com/outsourcing1.htm

1.8 Margaret Rouse, November 2012, competitive advantage, http://searchcio.techtarget.com/definition/competitive-advantage

1.9 Sarah Tagliapietra, Peter Platan, Ng Seow Li, Ralph Schneider, May 1991, Gaining competitive advantage through outsourcing, http://www.peterplatan.com/other/files/outsourcing.pdf

APPENDICES

More about Business Information Management Strategy for the RBS Computer Failure

Open Document