Business Excellence In Management And Excellence Practices In The Construction Industry

1.2 Answer:

1.2.1 Introduction

Often we come across the word “excellence” in management, practice and production etc. but what actually is excellence? According to Oxford Dictionary, the word “excellence” is defined as the quality of being extremely good or outstanding. Besides, Oakland (2002) also stated that business excellence is “achieving world-class performance”.

The success of an organization significantly depends on the implementing of the excellence practices. An excellence practice can develop and strengthen the management systems and processes of an organization. Besides, it also can enhance the productivity and performance of the employees.

Based on my experience, sustainable building is one of the excellence practices in construction industry because it can improve the performance in order to minimizing the consumption of nature resources and energy.

1.2.2 Concept of sustainable building

Sustainable or green building can be defined as “any building that is sited, designed, constructed, operated, and maintained for the health and well being of the occupants, while minimizing impact on the environment”. Sustainable building is often referred to as “green” or “environmentally sound” building. However, I will refer to it throughout as “sustainable”, mainly because that has become the most widely accepted, catch all term. The aim is to minimizing negative impacts on the environment and creates healthy and comfortable environments and better indoor air quality.

Besides that, “sustainable building” may be also defined as those buildings that have minimum adverse impacts on the built and natural environment. Sustainable buildings are designed and constructed to lessen their impact on our environment through efficient use o...

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...in any workplace especially for sustainable construction project. This is because sustainable construction is highly dependent on the knowledge and experience from employees. Employees need to communicate ideas and provide motivation to get thing done more effective. Besides that, human relationship also can enhance productivity by providing a source of motivation for employees.

In conclusion, I found out that contingency management theory as the best approach to implement in the sustainable building. This is because contingency theory is not just relation on internal influences which include organisation, people and external influences. Contingency Theory also relation on the situational and contextual factors in each particular organisation which show the way to most effective approach in promoting a good organisational structure and organisational relationship.