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Cultural business norms in japan
Japanese business cultural norms
Japanese business cultural norms
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ATTIRE
Your attire can impact whether you become employed or not. This world demands perfection, and the people in it must wear clothes that show excellence. Make sure your clothes are of high quality. “For men wear dark suits (navy or black) with white shirt and subdued tie from October - April and gray suit from May – September,” Venture advises. Men in Japan almost always equip themselves with short sleeve shirts during summer because of how sultry Japan is; they also usually have slim classy haircuts. Kwintessential forewarn of the difficulties women may face in Japan; “Women - although not so much an aspect of Japanese business etiquette as of culture, many Japanese men do not relate easily to women with authority in business and that can present problems for women executives from the US and Europe.” It is advisable for females to have their hair cut above the shoulder or back in a bun, trouser suits or longer skirt suits with colors that reflect the time of the year. Ladies from Japan are infatuated with clothes and wear popular, trendy clothing to and from work. Japanese companies disapprove of their female employees from wearing short skirts, high-heeled shoes, and expensive diamonds or a lot of flashy trinkets that Western women are so used to.
BOWING
Bowing is used in Japan instead of the western style handshake. Some Japanese bow and shake hands. A Japanese handshake is quite irregular compared to those in the West, it is usually weak with little or no eye contact. On the other hand the bow is a highly ritualized greeting to show respect and is valued by the Japanese. A slight bow to show courtesy is acceptable. The bow can mean different things ranging from thank you, pardon me, or I am sorry. Bows are also used as an ice breaker to conversations and to acknowledge someone’s presence. Even if you don’t initiate a bow, always remember to return one. The Japan Tourism Agency explains the differences between men and women bowing: “When bowing make sure you bow with a straight back and eyes cast downward. Men have their hands at their sides. Women have their hands in front. Once again if someone bows to you, you return the gesture. To keep it straightforward and to avoid disrespect, bow slightly longer and slightly deeper than the other.
In today’s society looking good is important, especially in the working environment. Every occupation has some sort of dress code for employees to follow. Dress codes can range from wearing suits to gym shorts depending on one’s occupation. Employers decide if the candidate is qualified for the job based on appearance, and then what you wear for the job based on the company’s dress code. The question is can one’s employer dictate what is appropriate dress outside of the job? Employers should only have a say of what one wears while representing the company.
Formal greeting calls for a prolonged handshake with the left hand to support the right arm and direct eye contact to show respect
Denison (2002) stated that “Japanese strive to meet the expectations of others, especially those in power. As well as Behavioral skills in the work place are more important to success than analytical skills” Another good example of how you are seen by your peers, co workers, or anyone with a position of power is important because It effects their standing and it helps their important sense of conformity. I personally find the culture interesting because it is all so different from my own culture, as well as what I've learned from my acculturation to the american culture.
Many businesses have adopted casual-dress days as a tool to boost employee morale. Management likes to use this as a benefit because it is free. Types of businesses that have casual-dress days are businesses in which employees do not have many interactions with clients. Accounting firms, insurance companies, and many corporate offices use the casual-dress policy. These businesses have casual-dress days to increase worker productivity, to have more open communication between staff and managers, cost savings to employees because casual business wear is less expensive, and improved work quality. Many companies do not have casual-dress days because there are many ways wearing casual clothing can hurt business. Employees may interpret the word casual too liberally and wear inappropriate clothing. The professional image may also be weakened if clients feel employees are too casual to be entrusted with their business.
In recent decades, the world economy has undergone an unprecedented level of integration. Previously, I have provided a list of knowledge management tools that can be utilized to analyze many questions and trends, as well as the reason why these tools are important in the global economy. These tools are essential of international relations as being able to examine global problems beyond the headlines. This paper further demonstrates how these tools could be applied to solve the problem or to bring the business opportunity to fruition in today's Japanese business environment.
This particular case is about the implementation of the popular fast-food chain, Burger King, into the Japanese market. Despite its’ strong market position in other countries, Burger King has some difficulties to face within the Japanese market. In this report, my team and I will analyze Burger King’s current situation and problems and suggest alternatives.
The Japanese culture is based on its long rich history and change is not welcome, things are done the way they were hundreds of years ago. People also don’t tend to voice their opinions like we do here in the States. Anyone who speaks out usually isn’t given much attention and they fall back into their place and a majority of the population is fine with that. Everyone is fine with fitting in and personal opinion is not voiced out loud most of the time. There are multiple practices that are part of the Japanese culture that are not found in American culture. A few of these are bowing instead of handshake when you address someone, slurping or loud noises are viewed as polite and that you’re enjoying your food, and tipping is viewed as an insult. These practices are somewhat opposite in the American culture, we are much more different than some people tend to realize.
Communication with difficult coworkers is a topic that gets researched. Several articles relevant to the topic of constructing a professional image are available online. Thomsett (1991) discusses in "The Little Black Book of Business Etiquette guidelines on how to communicate a professional image with the use of proper dress code. Wardrobe do's and do not’s along with recommendations are in an online journal article by Eastern Unive...
Japan is a very homogenous society made up of about 98% ethnic Japanese. They tend to put a lot of emphasis on family and communities, and value the group more than the individual (Aliasis, 2013). The social hierarchy important and members of the society are expected to conform. One way is showing respect for one’s elders, for example the oldest member of a group is served first and their drinks are poured for them (AngloINFO, 2014). This mentality is common in the business world as well. Promotions are usually based on seniority and people often work at one company their entire lives. This way of life brings satisfaction and pride to the people (Aliasis, 2013). When greeting others it is customary to bow, although the Japanese are familiar with our ways and would expect us to want to shake hands rather than bow (Bazzel, 2013; Angloinfo, 2014). Also, being too direct about what one is really thinking is not socially acceptable. The Japanese use subtle language and rely heavily on non-verbal forms of communication (Aliasis, 2013).
Japanese Management Style Japan was totally destroyed during the World War II but in less than 40 years Japan has risen from the ashes to world leadership in many areas of technology and business. This success is attributed to its unique managerial techniques. Some of the main characteristics that Japanese management have are: participative decision making, bottom-up management, lifetime employment, "amae-dependency relationships", lean production, total quality management, total cost management, and infrastructure support. Applying all these, have produced high levels of teamwork, an atmosphere of innovative ideas and a willingness to constantly improve. To take all these elements from the Japanese management and try to use them in the west as goals would probably be beneficial.
Proper attire and good attitude is very important in evaluation of first impression. In the company, there are rules that I must obey and comply. This include in time management, and appearances. It is a big responsibility for me because when I was assigned to to my training in the company, I bring USM image with me too.
Etiquette has always been an important part of life, be it social or business. However, it seems that business etiquette is has become more important in the last decade. This is mainly due to the fact that the business world is becoming more global and that “relationship selling” has become must for success. Etiquette is important for a variety of reasons. It helps to ease what might become and uneasy situation and can make or break business relationships that are worth millions of dollars. In essence, etiquette helps people to understand what is appropriate in any situation. It is also important to know the difference between business protocol and business etiquette. Business protocol determines what actions you take in a situation. Etiquette tells you how to take those actions. According to Ann Marie Sabath, there are a few guidelines that professionals should follow. Firstly, be proactive. Find ways to establish relationships with clients before they need to purchase something from you. Secondly, send a thank-you note. If someone is willing to give you 15 minutes of their time than they deserve a written thank-you. And thirdly, be a good sport. Even if you have been turned down by a client, thank them for giving consideration to your company (Bass, 2000).
Japanese value respect and their reputation. It is very important for them to save face in their society. For example, The japanese believe that if they turn down someone’s request, it causes embarrassment on themselves and they lose reputation. If they cannot agree to a request, often they will say “it will be difficult” or “it’s under consideration.” instead of flat out denying the request.
Business ethics are a set of moral rules that govern how a business operates, how people should be treated within an organization, and how business decisions are made. They are a crucial part of employment and in managing a sustainable business, mainly because of the serious consequences that can result from decisions made with a lack of regard to ethics. Even if you don’t believe that good ethics don’t contribute to profit levels, you should realize those poor ethics have a negative effect on your bottom line in the long-run. Every business in every industry has certain guidelines to which its employees must stick to, and regularly outline such aspects in employee handbooks.
My career that I have chosen is a bank manager at a First National Bank branch in Durban North. A bank manager is involved in the daily running’s of the bank. They are in charge of all operations inside the bank. They ensure that the branch that they are running is up to standard. The work I will be doing is, I will be involved in corporate meetings with the board, to help make financial solutions. I will be interacting with clients throughout the day who have problems with their accounts. I think this outfit would be perfect for being a bank manager because it is professional and neat. The heels used are closed which shows elegance and are formal, this will be easy to walk in and are block heels which will give support and will be comfortable to wear for the whole day. The skirt is a pencil