Are Scientific Management and Human Relationship approaches still applicable to organisations of the 21st century?

The comments she made that scientific theories much help researchers manage the after, particularly the Japanese were confident in the management and application of Japanese firms.

For Elton Mayo, he has conducted much research and many different important discoveries as the basis for management. In the study, he found that the working conditions, wages and bonuses not create a significant impact in the collective labor productivity. In contrast, the engagement factor productivity is the non-physical factors. He found that: “Psychology and human behavior very closely related to each other”, “When people work in groups, the effects of exercise play a big part in the creation of individual behavior”, “As a member of a collective, workers tend to adhere to the provisions of the collective, not including official rules, is more influenced by external stimuli”.

Mayo School of focused human factors, emphasizing satisfying social needs of employees. Based on the results of his research has taken a new principle for reasoning about complete enterprise management. They are: “Workers are "human society", are members of complex social systems”, “In the enterprise, outside the formal organization also held informal”, “A new type of leadership capacity through improving the level of satisfaction of employees, boost morale of employees, thus achieving the purpose for which that raise labor productivity”.

Through this study he found that workers are not "economic man", as money is the only motivation positive stimulus that is their "human society" should external factors material, they are also social factors and psychological. Therefore, a new type of leadership capacity is shown in that it keeps a balance between the economic ne...

... middle of paper ...

...s something that schools cannot provide. For managers, listening to other people's opinions are more important than the bragging of his understanding. That is the criteria shown maturity, capability and intellectual judgment of managers.

The biggest advantage of it is in a short time can be a variety of training management staff. They can make a serious, full-assigned tasks.

Another advantage of the division of management functions that can clearly identify the duties of each employee management functionality, utility infrastructure can therefore use the principle of implementation and operational management workers management and labor. An employee management functionality just complete the whole task management may also be entitled to additional allowances and adding more income for workers. even when the target is not achieved can only receive low wages