User Training Phase of the System Implementation
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User Training Phase of the System Implementation
The human resource is a great component in an organization. In this regard, the training of the staff so that they understand how the new system operates is a critical step. The advancement in technology has seen the design of a sophisticated system, which needs mastery to operate. In the healthcare, keeping records safe is important. Patients care about their privacy, and the role of health record professionals is to ensure that patient’s data is safeguarded. Considering collaboration in the healthcare system is known to enhance care, these professionals need to understand how information can be shared among people in different departments, without breaching the privacy of the patients. In the setting up of the training, the preferred methodology is training one department at a specific time. Before training begins, the new system should be deployed in all departments in the organization. The employees in the organization should be informed of the training schedule, as it will get them prepared on time. It is desirable if these employees form groups within their department so that training takes place in the bits. The trainers have to prepare a hall in which these groups will be training in shifts. In this case, the training will be conducted on the projector, and each member of the group will have an opportunity to test how these machines work.
In the healthcare sector, information security is always priorities. In this regard, the training will range from the general use of the system. For instance, trainees will be taught how to operate the ...
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...e same task performed. In case of disparity, then the new system has to be examined further.
Conclusion
Training employees how to use the system is a significant step in ensuring that the organization realizes its goals. Employees need to master and understand the functionality of the system. It is noted that the training of the employees should be planned accordingly. The resources used in the training have to be identified and set. The professional should be aware of the objective of the training. In this case, ensuring that system runs effectively, as well as ensuring that information is safeguarded. Maintenance of the hardware is not only the responsibility of the information technology team in the organization, but also the employees of the organization. For this reason, all the stakeholders should be involved in ensuring that the system functions, as expected.
As the evolution of healthcare from paper documentation to electronic documentation and ordering, the security of patient information is becoming more difficult to maintain. Electronic healthcare records (EHR), telenursing, Computer Physician Order Entry (CPOE) are a major part of the future of medicine. Social media also plays a role in the security of patient formation. Compromising data in the information age is as easy as pressing a send button. New technology presents new challenges to maintaining patient privacy. The topic for this annotated bibliography is the Health Insurance Portability and Accountability Act (HIPAA). Nursing informatics role is imperative to assist in the creation and maintenance of the ease of the programs and maintain regulations compliant to HIPAA. As a nurse, most documentation and order entry is done electronically and is important to understand the core concepts of HIPAA regarding electronic healthcare records. Using keywords HIPAA and informatics, the author chose these resources from scholarly journals, peer reviewed articles, and print based articles and text books. These sources provide how and when to share patient information, guidelines and regulation d of HIPAA, and the implementation in relation to electronic future of nursing.
Following compliance guide line provided by NIST SP 800-16 that describes security and training requirements is another way to boost the awareness of the employees. These kind of training and follow of compliance emphasize on roles rather than fixed content providing flexibility, adaptability, and longevity. Furthermore varying method of training with respect to different users is also beneficial. For example training for general users, training for managerial users and training for technical users which can be categorized by job category or job functions.
Nothing is perfect in the world of clinical systems implementation, so a Chief Informatics Officer is always on the go. He travels around the country to attend meetings in order to figure out how to best balance compliance, security, ease of use, automation of manual processes, and safety in electronic medical records systems and other hospital software systems. Clinicians have constantly evolving needs and often come to the Chief Informatics Officer with a clear idea of the problem they want to solve, but no idea of how to solve it. Reliably the pen records lessons from the meetings and concerns of clinicians as it travels with him. It crafts written reports to advise senior management on how to face the endless stream of projects, so that those which can accomplish the greatest good for the most people over the longest time period can be
Training programs in the areas of security and privacy are required yearly by HIPAA. These trainings focus on the protecting of PHI from accidental exposer and increasing patient safety.
This nurse believes that if the appropriate monitoring of safety and security is implemented to protect confidentiality and quality of care that information technology (IT) in healthcare with continue to have a positive impact on patient care and outcomes. This nurse also believes that proper extensive training on these sophisticated systems is very important to patient safety and efficiency of care. With all the new advances in healthcare emerging it will be challenging but can only get better.
Security helps the organization meet its business objectives or mission by protecting its physical and financial resources, reputation, legal position, employees, and other tangible and intangible assets through the selection and application of appropriate safeguards. Businesses should establish roles and responsibilities of all personnel and staff members. However, a Chief Information Officer should be appointed to direct an organization’s day to day management of information assets. Supporting roles are performed by the service providers and include systems operations, whose personnel design and operate the computer systems. Each team member must be held accountable in ensuring all of the rules and policies are being followed, as well as, understanding their roles, responsibilities and functions. Organizations information processing systems are vulnerable to many threats that can inflict various types of damage that can result in significant losses (Harris, 2014). Losses can come from actions from trusted employees that defraud the system, outside hackers, or from careless data entry. The major threat to information protection is error and omissions that data entry personnel, users, system operators and programmers make. To better protect business information resources, organizations should conduct a risk analysis to see what
Security problems generally involve a leak of information because of the type of technology being used in clinical and online practice, such as computers, mobile devices (e.g., cell phones or tablets), email, voicemail, fax machines, electronic records on large servers, and the Internet when administering psychological services online. Regrettably, protection of confidentiality has yet to catch up with the majority of these technological advancements. Some of the primary threats to the security of confidentially information originates from things like web or email viruses, online hackers looking to access information, flaws in software or firewalls, damage or malfunction to the technology itself, and user error (Regueiro et al.,
In the modern era, the use of computer technology is very important. Back in the day people only used handwriting on the pieces of paper to save all documents, either in general documents or medical records. Now this medical field is using a computer to kept all medical records or other personnel info. Patient's records may be maintained on databases, so that quick searches can be made. But, even if the computer is very important, the facility must remain always in control all the information they store in a computer. This is because to avoid individuals who do not have a right to the patient's information.
The first reason that these matters are important in using information technology in nursing is the presence of established legal guidelines how to improve the quality of patients’ care while keeping clients’ personal information confidential and protected. Furthermore, the legislation significantly affecting several aspects of healthcare system, such as the dissemination of information, protection of personal information, use of technical standards, and use of electronic signatures (Hebda,2013). Utilization of informatics within healthcare system implies the easier process of sharing information, decrease amount of
We as nurses rely on technology, but we also have been taught to beware technology from making judgments for our nursing car. We know that technology can be wrong or mess up just like a human; therefore, we must always be knowledgeable and question our practice, to ensure safe nursing. Technology has pros and cons just like the human person does. “Storing clinical data, translating clinical data into information, linking clinical data and domain knowledge, and aggregating clinical data” is a helpful and time saving use of technology (Yoder-Wise, 2015). However, technology sometimes take precious time away; for example, a study found that “nurses spend up to 40% of their workday meeting ever-increasing demands from the systems in which they work” (Yoder-Wise, 2015). Technology also brings up an “ethical dilemma” as to when and how to use “extraordinary means to prolong life for patients with limited or no decision making capabilities” (Yoder-Wise, 2015). When is technology prolonging pain and hindering a peaceful natural death. Other issues like, “safeguarding patient’s welfare, privacy, and confidentiality” have been called into question with use of patient information in the computer systems (Yoder-Wise, 2015). There has to be safety parameter to protect patients according to HIPPA law, for example firewalls (Yoder-Wise, 2015). However, computerized patient information has also been a live saver and time saver because “provider order entry” is more clearly written,
The United States’ healthcare system is a three-trillion-dollar industry consisting of doctors, nurses, hospitals, pharmaceutical companies, medical equipment providers, and health insurers. With so many components and millions of patients to care for, fast efficient health information systems are needed to reduce cost, store and modify patient information, and administer quality care (Akowuah, Yuan, Xu, Wang, 2012, pg. 40). Although health information systems have helped increase the healthcare industry’s efficiency and effectiveness, it has also exposed millions of patient’s identities and medical records to cyber-attacks. Managers in the healthcare field should be aware of cyberattacks, the laws that protect and secure patient’s privacy,
Our ultimate goal is to keep all clients safe from harm, by protecting their health and privacy to the best of our capability. Knowingly, there is no end to data breaching. Having the intense knowledge and understanding of how to minimize that affect will help save thousands of patients’ identities from disablement. Prevention is key. Professionals need to treat EHR as HIPAA i.e. tablets, laptops, cellphones used in healthcare settings continually locked when not in use. A healthcare professional must keep all of their passwords private from family, friends, and social media without exception. Nurses also need to change their password as often as viable and follow the recommended HIPAA law of practice. Using common sense and good judgment is important. Safe guarding passwords, being aware of your surroundings at all times and learning to correctly log in and out of all devices, is valuable in keeping all information stable as possible. Careless misuse of protecting information can cause risk of breaching. Healthcare workers must remain confidential and alert. Hackers remain a threat; however, professional workers can contribute to patients’ protection by daily practice of the right procedures to reduce data breaching. Nurses in today’s technological society must adhere to the policies and procedures to protect patient health records by providing quality care for patients. We stand on the fight
...entially and securely. Through following the ethical principles of nonmaleficence and fidelity a patient’s privacy and wellbeing can be maintain simultaneously. Even though privacy issues such as proper email and password sharing still arise we as nurses should still be advocates for promoting patient’s privacy and confidentiality. We as nurses have power of influence through various nursing organizations such as the ANA, and because of breaches in security opportunities have been made available for advancement in nursing informatics with a special concentration in cyber security. As health care professionals’ privacy, confidentiality and security are important elements that should not be violated. As our society continues to advance in technology, we as nurses should also be in a mindset of advancement to better serve and protect our patient’s privacy and wellbeing.
Medical records are already a huge part of the medical industry and pretty soon electronic medical records will be a standard in all doctors’ offices and hospitals. These records are still in the integration process so not all doctors and hospitals are using them yet. There needs to be a way to reassure patients that when they have their information entered into electronic records they are safe and that the people who work with those records are handling them properly. Electronic medical records also need to be protected from outside threats as well as any accident that could occur with software or hardware malfunctions. Medical entities need educating to ensure these records are going to be protected.
National Institute of Standards and Technology. (2012, March/April). Basing Cybersecurity Training on User Perceptions. (IEEE Report 1540-7993/12). (pp. 40-49). Retrieved from University of Maryland University College IEEE Computer Society website: http://www.computer.org.ezproxy.umuc.edu/portal/web/csdl