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M-commerce beyond e-commerce
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i) The definition, use and functions of each of the systems. M-Commerce is a mobile commerce that can be known as a devices that can manage transaction online use wireless handheld devices. In other words, use the internet to manage transaction online without using a wire to plug in. For example, laptop, tablet and mobile phone. M-Commerce is a mobile transaction that provide several function to a people. The faster and more secure make people more daring to use it when make transaction. • For mobile ticketing – using this technology users can directly buy the ticket from their devices at the counter. This application linked with business enterprise such as Catch That Bus • Showcase mobile – Users can use this application to know the products …show more content…
Customer also can satisfy with the product. ii) Drive sales - The new technology can enable customer to try a product and customer can get experience when attachment the product. Because of that, organization can get achieve their objectives. The sales of product also can increases directly. 2 (ii). Discuss how the two enterprise systems that you chose will be developed and implemented into the company to improve its current business processes Express Mail Services is a system that we choose that will be developed and implemented into the post office company that can improve the current business process. They have four type of Express Mail Services. Firstly, express post services. Secondly, express financial services. Thirdly, traditional services and fourthly International Postal Services. 1) Express Post Services Express Post Services known as a fast and efficient services. Express Post Services also have three types of services. Express Urgent Mail Services, Fax Mail Services and COD Services. Express Post Services provide customer ability to send letter and parcels to anywhere and the services is fast and efficient. If they have emergency of important item, Express Post Services can help to deliver the item according to the appropriate
The U.S. Postal Service is one of the largest organizations in the world. In fiscal 2005, it had nearly 705,000 career employees and handled about 211 million pieces of mail through an extremely complicated system of carefully coordinated activities (United States Postal Service Annual report, 2005).
UPS is the largest parcel delivery service in the world. They also help their customers its customers with supply chain management, logistics, and financial services. UPS used to be a trucking company with technology, now it¡¦s a technology company with trucks. One of the UPS¡¦s key success factors is the way they manage their operations. Their carefully designed network of vehicles, sorting facilities, and hubs combined with their IT system, allows them to pick up 13 million packages each day from 2 million addresses for delivery to over 6 million commercial and residential addresses worldwide with highest levels of reliability, efficiency, and speed. Also the integration of its air and ground operations gave UPS the ability to optimize utilization of its assets while still meeting customer service requirements. Other key success factor is UPS¡¦s human resource management. UPS has lowest turnover rates in the industry and succeeds in developing a portion of its workforce for management positions each year. The company¡¦s unique culture emphasized accountability and efficient execution at every level of the organization.
Once the new products are identified for your business (Milestone One), how has the use of technology helped or hindered this organization in determining which new products to
This Generation lives in the world of comfort, a world that always provides faster, lighter, bigger and better things to make one’s life comfortable. With the great inventions in our hands more people have started to use electronic messages actively. As the manufacture, science, and techonology developement shoot up to the sky, the United States postal Service (USPS) watched people forgetting how to write “real” letter (Doc F). While the world transform with new generation and definition of “real” USPS gling onto the history and bases.
More new products need to be introduced and research needs to be done to find out which products will be most popular and profitable.
Canada Post is one of the largest Crown Corporations. In this report, we have to determine the organization structure and objectives of the Canada Post followed by the audience and market segment being targeted by the organization along with identifying the key success factors and the type of dealings the organization has with the government. With the worldwide growth of Ecommerce Sales, the demand for residential delivery is also increasing thus, Canada Post is operating as primary postal operator all over Canada headquarter in Ontario offering a full range of delivery and fulfillment services to customers. This paper will emphasis on the current environment and capabilities of Canada Post necessary to evaluate its position
FedEx provides shipping services through FedEx Express, Ground, Freight, Custom Critical, Trade Networks, and Supply Chain (FedEx, 2014). Tracking and package management services are available for all services through fedex.com (FedEx, 2014). FedEx also shares knowledge of shipping best practices on its website (FedEx, 2014). FedEx Office is another division of FedEx, where customers have an in-store option for taking care of their shipping, copying, and printing needs (FedEx, 2014). FedEx connects our global economy by linking 99 percent of the world’s GDP (FedEx, 2014). FedEx Express services every US address, as well as 220 other countries (FedEx, 2014). Some of the corporation’s new services include FedEx Delivery Manager and One Rate (FedEx, 2014). FedEx Delivery Manager is a service that is tailored to the needs of the recipient of a package (FedEx, 2014). FedEx One Rate is simply that, flat-rate shipping without the weighing and measuring (FedEx, 2014).
Express mails are for individuals who need their item delivered overnight. It is guaranteed to arrive at the desired location on time and is less pricey through this mailing distributor. Priority mail is the method most people prefer. It will get a package or letter to its wanted whereabouts in three to four business days. Price wise this is less expensive in comparison to competitors offering the same service. In addition, they make a flat rate priority mailing option. Flat rate means, as long as, the contents fit into pre-sized boxes the cost is always one rate for that carton. If a person wishes to trace their parcel during transportation, they need one of two utilities. They are delivery and signature conformation. Both are used to track mail piece...
Internet commerce; which is in a huge need for shipping and UPS offers the ability to track all packages around the world.
The United Parcel Service has taken steps to restructure itself from an operations-oriented company into a market driven industry. Recent findings suggested the need to achieve better external customer satisfaction. The steps taken were to improve the overall of all customers that utilize the services at UPS. Other key areas that need improvement are volume logistics and customer logistics. The main priority at UPS is to deliver the package on time. They provide a much-anticipated alternative to the monopoly of the United States Postal Service. This competitor has been unreliable on multiple occasions. The average customer is feed up with the inconsistencies of the United States Postal Service. Unlike this company, the United Parcel Service helped define the word efficiency. Even from the earliest days, when Jim Casey and Claude Ryan, two Seattle teens, gave life to the now world-known UPS delivery company. ”Management is the...
Private persons, big and small businesses at a point would have to either send or receive parcels, shipment, among other things. This cannot be done without the help of cargo companies, which are highly involved in the process of transportation of goods and services from one point to the other, but in short and long distances. And the demand to have this parcel and shipment delivered in a faster and more secured way , has brought about a high competition among several companies in the world , and they all have adopted both similar and also different measures to tackle the issues they deal with in the delivering order and tracking issues.
FedEx currently operates in over 220 countries, offering international economy and priority delivery services (FedEx, 2013). FedEx has the infrastructure, capital, information technology, and networks for greater expansions. With the suggested focused differentiator business model, FedEx can effectively target large international businesses, institutions, and governments. To reduce global competition with popular regional carriers, FedEx should market strategic acquisitions of small to medium delivery companies with large networks in areas where they want to target. Then, advertise aggressively, upgrade and integrate systems, and rebrand quickly. This will give them an immediate national presence and a solid work force.
FedEx has annual revenues of $20 billion and is the leading global provider of transportation, e-commerce and supply chain management services. FedEx accounts for a large market around the world. It is a fact that FedEx reported an average daily express package volume of 3,167,000 for the fiscal year ended May 2004, with U.S. volume of 2,771,000. Of those U.S. shipments, 1,846,000 (66.6%) were overnight shipments, and 667,000 (24.1%) were overnight letters. Total international daily package volume was 396,000, just 12.5% of all shipments, and FedEx does not break out overnight shipments (www.yahoo.com) (Appendix A)
E-commerce application is a platform where there is buying and selling of products and services which are done by businesses and consumers via an electronic medium, mostly without using any paper documents. “E-Commerce applications support transactions between businesses and their customers. They provide 24/7 customer support, allowing customers to order products, check orders and track shipping, review previous orders, reorder products, and manage their accounts.” (Auburn SeeWolf llc , 2009-2012)