Analysis of a Business Problem

Nature of the Problem:

The purpose of this paper is to briefly analyze why burrs and rough spots suddenly started to appear on quarter panel parts at an automotive company. Three out of four production lines at an automotive plant facility experienced defects of manufactured panel parts. Also, an analysis of how the panel problem is related to organizational sub-culture, organizational politics and job stress. Although there are several implications of various issues related to organizational culture, organizational politics and job stress is important because it determines how human capital within an organization will demonstrate the capacity to cope with working for the organization, thus determining the success of the organization. “To illustrate, studies have shown that job stress results from the interaction of the worker and the conditions of the workplace, i.e., the culture (Vigoda, 2002).” “Likewise, there are studies conducted that found organizational politics to have an adverse effect on psychological issues such as job stress (Ferris, Russ, & Fandt,1989).” Therefore, an organizations most valued asset is its employees.

Analysis and Evaluation:

In an effort to address the burred and rough spots found by Quality Control on several defective panels, upper management uncovered several poor managerial decisions and employee relations issues. In order to stay competitive within the automotive industry, the company must make some major decisions. A decision to support one of their line supervisors’ decisions of disciplining an employee could cause a potential strike. Although, a decision of not supporting their line supervisor could potentially avoid a strike and paint a positive image in the company.

In essence, m...

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...d to evaluate this issue. My analysis did not include the new alloy of the material change in the Zenith sheets for this information was not discovered until careful analyzing of the issue by the management team in part two. The management team discovered that there had been a material change in the Zenith sheets which was the root cause of their problem. As stated by the author, this was a very puzzling situation.

Works Cited

Ferris, G.R., Russ, G.S., and Fandt, P.M. (1989), Politics in organizations. Hillsdale, NJ: Erlbaum.

Robbins, S., and Judge, T. (2008), Organizational behavior. Upper Saddle River, NJ: Prentice Hall.

Vigoda, E. (2002), Stress-related aftermaths to workplace politics: the relationships among politics, job distress, and aggressive behavior in organizations. Journal of Organizational Behavior, 23: 571–591. doi: 10.1002/job.160.