Analysis of Kudler Finer Foods
Kudler Fine Foods is an upscale specialty food store located into San Diego area. Kudler Fine Foods have three stores in California, and every store is 16,000 square feet located in a fashionable shopping center. Each one is stocked with only the best domestic and imported foodstuffs and divided into five departments. The departments are fresh bakery and pastries, fresh produce, fresh meat and seafood, condiments/packaged foods and cheeses/specialty dairy products.
Kudler Fine Foods wants to increase the loyalty and profitability of their customers. Kudler objectives are to expand services to generate revenue, the frequent shopper program, and to increase efficiency, which will bring the cost down on the products. They are interested in developing a system that will track the customer purchase through the frequent shopper that will reward the loyalty of their customers, new and old customers, by giving them points every time that they buy anything at all the stores. The customers will be able to redeem these points for anything that they want. The customers can redeem the points for specialty food or other gifts that Kudler or with another company, they will contract to provide the service for them.
Kudler Fine Food will purchase new software for their company that will allow the customer to receive the rewards for every item that they buy. There will be training and support for everyone from the cashier to the president of the company. The main objective of the project is to the company's revenue and to show their appreciation to their customers. Another objective of the this project also is to keep track of what the customers buy the most of so that they can make sure they have enough of what the customers buy so they do not run out and the new system will be able to refine its process of buying their products. The constraints of the project will be the quality, cost and time that it will take to get the new systems up and running. Because Kudler has a reputation for providing the quality of the food, they will have to make sure the system be the highest quality so they can still keep their reputation of the store with the highest quality of food. This will cause the cost of the system within the allowed budget could pose problems down the road if there is to be any late changes.
The article discusses how Panera Bread had to rethink its service model seven years ago. Customers had to wait in line approximately eight minutes to place an order. Furthermore, ten percent of the time, the orders were incorrect. As a result, the company decided that online ordering was the solution to their problem. In 2012, the organization opened a Panera prototype in Braintree, Massachusetts to test the elements of “Panera 2.0”. “Panera 2.0” consisted of self-order kiosks, delivery, digital ordering and a new practice of bringing food to customers’ tables. Getting the right process took Panera Bread over six years. However, all the time spent and money invested paid off for the company. Panera is now recognized as one of the best-performing chains in the industry. In addition, a quarter of the company sales come from online ordering and customers waiting time to place an order reduced to one minute. In 2016, the company posted its best sales growth in four years, outperforming the industry average by 6.5% points.
Each department within Kudler Fine Food's organization implements certain business process with which they conduct their daily business functions. Therefore, some departments within Kudler may experience some process changes if a contractual relationship with local growers were to occur. An area that may receive an increased change in business process would be the legal area. "Kudler uses very few custom forms, preferring instead to use forms (contracts, order forms, etc) that are supplied by the parties the company is dealing with. For example, the leases on the stores were contracts supplied by the lessors. The few customized forms the company uses were obtained from "of-the-shelf" computer programs and slightly modified by Kathy or her assistants" (Apollo Group, 2003). Since Kathy Kudler is the primary legal decision maker, along with counsel from her sister-in-law and lawyer Anne Shousha.
Our mission is to provide our customers with the best products and services that we have created a new market space for. We strive for 100% customer satisfaction and taking what used to be multiple purchases of software into one operation system. That can increase many aspects of the important sectors within the restaurant industry. I.e. decrease employee-training time, increase outputs, real-time record keeping ‘including inventory’, and more.
It is evident that the information system used by Kahuna Cleaning Supply is rather slow and inefficient. The director of sales reports that the business lost a big order recently to the competitor who was able to provide the potential client with timely estimates online. In addition, the system is marred with a lot of errors while making orders and requisitions. The customers are not connected with an online interface and this makes it difficult for the company to compete favorably on the information front. The manual system is therefore obsolete, slow and unprofitable to the company. Therefore, in order to leverage their effectiveness and competitive edge, management seeks do develop a system that incorporates all the functions in a customer friendly interface. In this regard, a study will be undertaken on the current operat...
Albertson’s also has also taken steps to boost it average sales. Albertson’s goal is to fill every shopping cart to as full capacity as possible, as well as getting to know their customers a lot better. They have installed have installed a $50 million NCR Teradata where house in order to analyze customer data, and what type of products certain customers primarily purchase. They then plan to use their customer loyalty cards, so that they can match individual buying preferences against store inventories. Also through technology this data is available for analysis minutes after customers leave the store. This is a very valuable resource, because now Albertson’s may be able to reach its goal of having the right products, on the right shelves, at the right time.
In order to implement this program, it is quite sure that some inputs will be gathered from shop owners. There are reasons why such input need to be gathered from the concerned shop owners. The owners should ensure that quality work is performed and this is one reason why gathering input from such individuals is considered wise. Additionally, shop owners are there to ensure that customer satisfaction is achieved which means that they can provide reliable input concerning the new strategy. Therefore, the shop owners can provide quite reliable information that will be useful in this new
Happy Hat, a U.S. national chain of frozen yogurt stores with about 500 stores in 40 states is asking for assistance with its business processes. The average number of visitors per store has held constant over the past several years, but revenues per store are down by an average of 10%, and many stores are no longer profitable. The client suspects that a large amount of inventory is being thrown away unused at the end of each day. At the same time, customer polling suggests that the yogurt flavor customers want is often not available, even when the flavor is posted on the menu. People also complain about stores being closed when they visit. Now, the chain is facing increased competition from frozen yogurt sold in 24-hour grocery stores. Happy
The Consumer and Industrial Products, Inc a company where their headquarters is based in the United States , also doing business internationally with facilities in Europe, Asia and South America. They are a manufacturing company what produced well known products to individuals and industries. This company is experiencing a great deal of trouble with their internal Payable Audit System (PAS) and how it would purchase goods; receive goods and pays for them. They are challenged with the redundancy and the lack of productivity to their system. They were finding ways to lower costs and eliminating steps in how these processes are getting accomplished. They decided that they needed to change their system and the way they did things at their business. There are some people, their roles and departments that will be closely involved with the process of this project. Some of these important roles will come from Ted Anderson director of disbursements, Peter Shaw the user project manager and Linda Watkins project director for the Payable Audit System (PAS). In addition, the Steering Group and the IS management department will have some important roles to the project too. Finally, there will be several major problems with the development of the project and how the one person would deal with these issues.
Also, the rewards program is based off a point system and when one has earned a certain amount of points they send them a gift card to spend however they wish. Though, what the consumers don’t know is that by applying for their free rewards program, they are collecting data and constructing analysis to make them into loyal consumers.
Albertsons has many goals to achieve by planning out their technological advancements. They have invested 50 million dollars to study customer buying habits.
In order to fulfill customer needs, companies offer a lot of shopping ways to customers like bonus point programs and membership programs. Customers can obtain the redemption products and enjoy discounts when purchasing by joining these programs, which can lead to save more.
I was born in one of the countries in Asia, and our staple food is rice. Rice is always at the center of the table, and the rest of the viand surrounds it. Here in the United States, my household still eat rice every day, accompanied by cooked vegetables and meat. My food choices are influenced by culture and family. Vegetables and fruits of my choice are abundant at the International Market and other Asian grocery stores. Vegetables are also available for a cheaper price at the farmers market. I myself buy these foods to ensure its freshness, prepare and cook them for my entire family. Inspired by Asian and American cuisine, our food is prepared with variety of cooking styles; such as dry like barbecues, baked and fried, with sauce
The purpose of the new system that I will develop is to improve on the
It is undeniable that Inventory Management is an important key to success at Walmart. This paper will discuss the two main methods of Inventory Management used by Wal-Mart: Material Requirements Planning and Just-in Time. Next we write about the technical means of keeping track of inventories, like RFID tags. We conclude by discussing how Wal-Mart, one of the world’s largest retailers, manages its inventories. Material Requirements Planning (MRP) Walmart needs to make sure that consumers are satisfied all the time, not only with the quality of service being provided to them, but with the quality of the product they are planning.
The company deals with two main products in the outlets; these include the hot dogs as well as the burgers. There are different brands under each main product. This is made to specifically address the different tastes of the customers who are served by the company. The specialization of the company in the burger and the dog business has made the client receive various honors for the same (Klivanec, 2012). The company, offering more than one thousand different combinations has become an attraction for many people. The company also deals with brands of ice-cream and shakes. The ice-cream products also supplement the income for the company hence making it perform better. The success or failure of the main products would translate to the company