Analysis Of Procedural Justice

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Work within the field of Procedural Justice has established a conceptual framework for understanding how the quality of interaction between officers and citizens impacts attitudes towards law enforcement institutions. Within this framework, Procedural Justice argues that citizens’ perceptions of police improve when four features are present during interactions: officers treat citizens with fairness and respect, officers allow citizens to voice their questions and concerns, officers remain neutral, and lastly officers have clear motives (Tyler, 2009, 2010, Jonathan-Zamir, Tal, Mastrofski, & Moyal, 2013). The rationale for this relationship between just treatment and positive perception is derived from the group engagement model (Tyler & Blader, …show more content…

One theoretical framework that has been applied is Communication Accommodation theory (CAT). CAT, like many theories derived from sociolinguistics, argues that language choices are reflective of identity, and speakers can increase or decrease the degree in which they associate with a given individual or group by shifting characteristics of their speech (Giles et al, 2006; Gasiorek, Van de Poel, & Blockmans 2015). When individuals, either consciously or subconsciously, modify their language characteristics to align more closely with their partners this is called accommodation, and empirical tests of CAT have generally found that when speakers accommodate each other they tend to have interactions that are perceived more positively (Soliz and Giles, 2014). Giles and other researchers have used CAT to inform Procedural Justice by indicating the manner in which officers should transmit messages of fairness and respect to citizens during an interaction. When CAT is applied to police-citizen interactions specifically, empirical tests have regularly found that higher degrees of police accommodation are generally correlated with higher levels of trust and approval ratings by citizens (Giles et al., 2006; Giles, Willemyns, et al., 2007). In a systematic review of videotaped police-citizen interactions, Dixon, Schell, Giles, and Drogos’ (2008) examined accommodation among drivers and police officers during traffic stops. The researchers found that when the driver and officer were the same race their styles of accommodation created interactions where communicative behavior and clarity was more positive than when the officer and driver were of different races. Cross-national research by Baker et al (2008) found that perceived levels of police-officer accommodation predicted trust in police which, in turn,

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