Amazon. Com Review: Review Of Amazon

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Amazon.com Review Amazon was started in 1995 by Jeff Bezos in 1995 with its headquarters in Seattle, Washington. It was started as an online bookstore and has since grown to be a global leader in e-commerce and the largest internet retailer in USA. Today you can find all kinds of products from DVDs, electronic, furniture, toys to jewelry. The online store is available in separate sites in Canada, United State, Germany, United Kingdom, France, Italy, China, Japan and Spain as well as many fulfillment centers located in different parts of the world. Through international shipping, they are able to make available some of the products to many more counties. Statistics and facts about Amazon The spirit of innovation is part of the companies DNA. Like the Amazon River, the founder of this store vision that Amazon would become the greatest store in the world. However, this only the beginning and …show more content…

The e-retailer reported to have close to 300 million active customer’s accounts all over the world as of third quarter of 2015. In the recent Foresee Experience Index Report, reviews Amazon.com as the global champ in overall customer satisfaction across seven different industries. Amazon scored 87 0ut off 100 p0oints in customer satisfaction which is the highest score in the top brands. CEO Bezon is a true believer in 100% customer satisfaction in all departments. This is a philosophy he shares with all employees who are trained to put the customers first and meet all their needs. Convenience is one of the things that make Amazon customer experience satisfying. The website is easy to navigate and customers can complete transaction without any help. Amazon accounts makes it possible to personalization where user browsing history and buying history is stored and used to recommending products when the customers login. Amazon

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