Adrian is currently running Gunner Pass with no other employees. So he

Adrian is currently running Gunner Pass with no other employees. So he

does not need to use ICT to communicate between departments.

Gunner Pass. 2

Describe the type of work done in functional areas of Gunner Pass. 2

Describe how ICT is used within these functional areas of Gunner Pass.

3

Explain how the functional areas help to achieve the aims of Gunner

Pass. 3

Explain how ICT helps Gunner Pass work together 4

Analyse how effectively the functional areas work together to achieve

the aims of Gunner Pass 4

Suggest how and possible improvements or developments in ICT might

help the functional areas work together more effectively. 5

Cummins UK.. 6

Describe the type of work done in the functional areas of Cummins. 6

Describe how ICT is used within these functional areas of Cummins. 7

Explain how the functional areas help to achieve the aims of Cummins.

7

Explain how ICT helps Cummins work together 8

Analyse how effectively the functional areas work together to achieve

the aims of Cummins 8

Suggest how and possible improvements or developments in ICT might

help the functional areas to work together more effectively. 8

Gunner Pass

Describe the type of work done in functional areas of Gunner Pass

A function in a business is the area of activity in the business.

Adrian is a sole trader. As Adrian currently doesn’t employ anyone, he

must run all the functions in a business. The functions in business

are: marketing and sales, customer service, production and operations,

human resources, finance, administration and ICT. Some sole traders

will have an employee who in specialised or skilled in a certain area,

such as a sole trader may have a marketing and sales manager. Adrian

works on his own so he as to do work in all these areas of his

business. In a normal working day, Adrian does work in more than one

function of his business. He writes out adverts, designs new leaflets,

this would be marketing and sales. When he pays cheques into the bank,

or pays out insurance on his vehicle, that is in the Finance

department. When Adrian receives a call from a new customer, and the

customer wants to know the services and prices he offers. Then that is

in the Customer Services department. All the areas are needed to keep

Gunner Pass running.

Finance: Consists of paying bills and receiving payments. Adrian must

keep a record of his expenditure and his incomings. He does this

because he never earns the same amount of money each month. He

receives a tax statement at the end of each year. By doing this he

will be able to calculate his net profit per month/year.