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The importance of medical terminology
The importance of medical terminology
The importance of medical terminology
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ABC system analysis can be applied to every management situation one encounters. For this week’s discussion, healthcare is the area of business in which I will be focusing on. Service lines vary tremendously, especially within the health care system. Whether it is based on speciality, size, budget or access to different technology, information and care, it is crucial to have the most specific and detail system in an industry that really is, life or death. Every decision that is made in the health care profession essentially comes down to one thing - cost. Which is why having the most accurate facts on hand are critical. Not to just save patients money, but to help the hospital distribute money and set budgets in the most effective way. The
The Centers for Medicare and Medicaid Services (CMS) have recently begun requiring hospitals to report to the public how they are doing on patient care. Brown, Donaldson and Storer Brown (2008) introduce and explain how facilities can use quartile dashboards to transform large amounts of data into easy to read and understandable tool to be used for reporting as well as to determine areas in need of improvement. By looking at a sample dashboard for an inpatient rehab unit a greater understanding of dashboards and their benefits can be seen. The sample dashboard includes four general areas, including nurse sensitive service line/unit specific indicators, general indicators, patient satisfaction survey indicators and NDNQI data. The overall performance was found to improve over time. There were areas with greater improvement such as length of stay, than others including RN care hours and pressure ulcers. The areas of pressure ulcers and falls did worse the final quarter and can be grouped under the general heading of patient centered nursing care. The area of patient satisfaction saw a steady improvement over the first three quarters only to report the worst numbers the final quarter. A facility then takes the data gathered and uses it to form nursing plan...
To provide a high quality of care where patients needs are met consistently, as well as benefiting nurse workload and patient assignments.
ABC Associates is a compensation and human resources consulting firm that offers specialized expertise, data and tools for all aspects of total rewards design and management. It was founded by Sau, Zhan, and Ying in 2010, and located in Richmond Hill, Ontario. We specialize in services such as executive compensation consulting, job evaluation, incentive and sales compensation, pay equity analysis, market reviews, and salary benchmarking and compensation surveys for Canadian and international organizations, private, public sector, and non-profit clients. Our mission is to deliver high value, effective, and innovate solution to our clients, and, based on our expertise, passion, and understanding of our clients’ need, our team will provide the
As in business, the companies try to produce the goods and services by the taste and preferences of people. The health care institutions must attempt to align the medical practices with the requirements and needs of the patients. This is essential, not to make profits but to enhance the quality of attention and medical services. It is obvious that people visit the health care institutions because they trust them, but some of them leave the building with satisfaction (McCartney, 2009). It is necessary that these health care organizations ensure that these patients feel satisfied, which could be guaranteed through hourly rounding in an adequate manner.
Patient communication is an area of medical billing that is often overlooked. Medical professionals have had to get better at communicating with their patients when it comes to what is wrong and what the appropriate treatments are. However, the same cannot be said about communicating with patients about their billing. And this can have a negative effect on the revenue cycle.
Healthcare professionals: Seek the beneficence and nonmaleficence of the patient by giving them truthful and accurate documented services and charging fair legal rates according to standard industry protocols that are reproducible, verifiable, and truthful for the services
Some duties within this field include giving patients intravenous lines for fluid, blood or medication, administering medicat...
Satisfying patients is the top priority for healthcare administrators who are interested in improving the performance of the organization, preventing patient claim, leveraging on reimbursement and increasing gains in terms of the reputation as health providers of choice. The specific measures attributed this noble endeavor include waiting time, interaction with personnel, food, facility, access to information, inculcated programs and activities as well as perceived costs in relation to the quality of services delivered. In order to ensure quality of service and work towards improving the overall level of patient satisfaction, it is imperative for medical practitioners and other stakeholders to understand the above key measures and most importantly be able to make them a priority in all their practices. On the other hand, it is important to understand that patient satisfaction is a long-term process which takes concerted effort to achieve. Therefore, every instance should be a learning point where the focus should be on improving what is there presently to achieve higher standards
Predictability means the assurance that their products and services will be the same over time and it all locales. For general out-patient clinics, nurses will ask some st...
An organizational analysis is an important tool to become familiar with how medical businesses and organizations are able to meet standards of care, provide services for the community and provide employment to health care providers. There are many different aspects to evaluate in an organizational analysis. This paper will describe these many aspects and apply the categories to the University Medical Center (UMC) as the organization being analyzed.
Patients make up a huge part in achieving service excellence for the healthcare industry. My healthcare facility helps the patients redeem themselves and correct with sensitivity. The patients are my customers, and my healthcare facility must remember our mission and vision of giving spectacular healthcare to our customers who are our priority. By giving quality customer service, my healthcare facility earns the gratitude and patronage of its patients. The patients pass their experiences to their families and that keeps my healthcare facilities’ reputation successful
It is claimed that ABC offers several important benefits at the expense of traditional cost
From an outside perspective ABCs organizational structure is lacking many key elements; such as, a communication system, leadership that can be trusted, involved middle managers and an overall culture of pride, ownership and accountability. I would recommend a two pronged approach to validating these observations. First, I would administer an anonymous survey to the entire company as this will provide the clearest picture of where the company stands. This survey would be a quantitative approach in which the results could be numerically scored. Second, would be to randomly interview employees at various levels of the company and document the results in paragraph form. During the interviews, I would also be
Accuracy: The information given in the service standards need to be accurate without misleading customers.
The product, or delivery system may be inappropriate or inadequate, or the staff may act poorly. The environment can also cause service failures. If the patient thinks the temperature of surroundings is cold, the smell of antiseptic is strong, the exam or waiting rooms are dirty, or the parking lot is dark and far, the patient will feel unhappy about these kind of failures. Staff can bring about various service failures when they are unfriendly or rude, inexperienced or poorly trained, and not occupied with information. The service product setting, staff and delivery system must be efficiently managed to minimize the possibility of a service