If I were given the opportunity to set up and design a medical office, I would strive to create an environment that is suitable for average suburban families of any income level, providing comfort and convenience. I would first locate a facility where most of our patients’ care could be done in one place. Ideally, there would be various specialties, a pharmacy, radiology and imaging, and lab services. This would provide convenient accessibility for patients requiring dual care, specialties, or medication following their initial visit with us.
When you enter this office you will be peacefully enveloped into pale sage, light brown and neutral tones, creating a sense of warmth and comfort. You could hang your coat or dry your umbrella by the door (Wells, 2005). Beautiful canvases with scenic views from around the U.S. would provide an insight to the magnificence our country still holds, and silk trees creating small accents and a sense of harmony throughout the room (Harrison, 2010, p.4). There would be a separation of sorts within the waiting area. In the area closest to the door would be a reading nook, for those looking for quiet and privacy while they wait. They would have four oversized arm-chairs to relax in, magazines, newspapers, educational materials, and slightly lower lighting. The center of the room would be the main waiting area, with large cloth armless chairs, unrestricting and giving individuals a sense of personal space. Ten of the chairs would be facing one another on either side of a large coffee table filled with magazines and newspapers. Another five chairs would serve as the “head” of the area facing the wall with a mounted television, a water station, and all of our educational materials organized for retri...
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...cts of our practice would be beneficial. I would need in depth training for our electronic records system to assure new employees are subsequently trained properly. I would desire training in human resources to uphold an environment that cultivates professional development for our employees. Working to create and maintain a successful practice would be my top priority.
Works Cited
Harrison, C. (2010). Medical office handbook. (pp. 2-27). New York, NY: McGraw-Hill.
Wells, J. (2005, May). Efficient office design for a successful practice. Retrieved from http://www.aafp.org/fpm/2007/0500/p46.html
Backer, L. A. (2002, June). Strategies for better patient flow and cycle time. Retrieved from http://www.aafp.org/fpm/2002/0600/p45.html
Soper, W. (1999, April). Improving patient care 13 ways to be more efficient. Retrieved from
http://www.aafp.org/fpm/1999/0400/p47.html
With healthcare costs soaring in the United States, there is a continuous movement by hospitals and health systems towards reaching a number of patient and system oriented goals related to higher levels of quality, safety, and cost effectiveness. The Triple Aim captures the essential challenges and opportunities of this time within the U.S. Healthcare system. Formally introduce by the Institute for Healthcare Improvement (IHI) in October 2007, the Triple Aim is theoretical model for optimizing health system performance. The initiative has three components: improving the patient experience of care (including quality and satisfaction), improving the health of populations, and reducing the per capita costs of health care (Berwick,
With the added income generated from the continuous process improvements Dr. Martin has additional strategic plans. One strategic goal of Dr. Martin’s is carrying out a major renovation in the waiting and examination areas. With his floor plan modified, he wishes to expand his clinic into a 3-physician group and if possible rent out some space to physical therapist in order to generate some more income. This will also be achievable through the additional profits that he will get from the implementation of EHR system i.e. through more customer retention due to improvement in the patient
One of the advantages Desert Valley Hospital has realized from the Leaf patient monitors is the value of the reports and the ability to focus on specific areas that can improve the efficiency of patient care. Using data from the patient monitors, our directors have been able to identify areas of care that need better attention or improved re-education of staff.
Buchbinder, S.B., & Shanks, N. H. (2007). Introduction to Health Care Management. Sudbury, MA. Jones & Bartlett Publishers. Performance Improvement in Health Care. 5, 81-135.
The community or facility need for the building or renovation is one of a great need because there are 11 Neighborhood Clinics in the Nashville Area that provide health and preventive services to over 25,000 patients a year with over 90,00 visits a year and that number is continuously climbing. There will be an increase in patients over the next two to three years, as many individuals are now aware of the neighborhood clinics and the services they provide at a less expensive rate as many of the clinic affiliated with the major hospitals and the locations are in surrounding communities with a great need for health services. The Neighborhood clinics provide several services to individuals with low-income, uninsured people, and working class individuals that have difficulty getting to major clinics due to work or other issues. The hours that the clinic operated are Monday through Friday from eight am to five
Kruse, B., (October 28, 2010) Patient scheduling benefits medical professionals, Retrieved January 25, 2011 from http://www.buzzle.com/articles/patient-scheduling-benefits-medical-professionals.html
It disclosed that more people die due to medical errors than traffic accidents or AIDs or breast cancer (as cited in IOM, 2000). It disclosed the high cost of healthcare, $17 to $29 billion, annually (as cited in IOM, 2000). The second report set the standard for making strong solid improvements in healthcare, nationally. It provided the steps for change (McKinney, 2011). Thus, it aimed to close the gap in health care. The report recommended a focus on six objectives. Health care must improve patient safety, effectiveness, patient-centered care, timely operations, efficiency of resources, and equitability of services (IOM,
Swaanenburg, E. (2010, April). Optimizing patient flow planning - Tilburg University. Retrieved June 10, 2018, from
The activity, I performed and relates to this outcome is the rounds with the hospital team (pharmacist, nurses, physicians, physician assistant and pulmonologist) in the ICU department during my hospital rotation in my second year of pharmacy in spring quarter. In this activity, I had to accompany with my preceptor pharmacist during their daily rounds with other health care professionals where, I was able to interact with other health care professionals. During this activity, individuals from all different professions gather all the information about patient including chief complain, treatment plan, how patient responding with current plan and then discuss about improvement plan if necessary for patient. For example, nurses will provide information
Certainly all of us are interested in providing the best care for our patients, whereas ensuring that they receive quality treatment and in a timely manner. Likewise, to provide optimal care and a decreased length of stay, reducing their cost should also be considered. All of these concerns are known as “Evidence based practices,” or as to say, the use of EBP it must be useful. To be useful, evidence should enable you to do your job better: better outcomes for your patients and better professional satisfaction for you. (Warren 2015)
As an accomplished Senior Administrative Assistant and Office Manager with over five years of support and leadership experience including medical office, human resources, health and wellness; I hold myself to a high standard of professionalism, accuracy and efficiency. My proven success in developing rapport with internal and external stakeholders demonstrates my proactive, collaborative and enthusiastic personality; as well as my strong communication, organizational, research and problem solving skills. As your reliable Office Manager my goal would be to actively represent your interests at all times, independently demonstrate sound judgement, and go above and beyond to contribute to the long term success of the business, clinicians, team
PRESENT: Richard B. Taylor, Chairman; Thresa Simon, M.D., Medical Director; Morris Mitchell, Human Resources Director; HOSPITAL STAFF PRESENT: Michael J. Felice, CFO; Rachel Beal, COO; Felecia Arbuah, Clinical Services Director; Pam Legette, CNO; Ramona Strickland, Director of Risk/PI
However, patients should register again and keep waiting for the specialist out-patient clinics. In light of the evidence, a streamlined process is being implemented so as to minimize the patient time. Based on the given reference, it is probable that services diminish the time externally. In fact, patients seem to be just waiting for help. Predictability :
To enable a positive change in discharge time, the physicians would need to be engaged and accountable for their part in the initiative. Environmental Services would need to be educated on how bed turnaround time affects patient flow and they can help make this initiative successful. Social Services and Case Management would be integral in the process. Assuring that barriers to patient discharges are addressed early. In addition, nurses would need education on this initiative and positive effects that would be seen as a result of its success. Nurses will have to prioritize to assure their care and responsibilities do not cause delays. Improved teamwork between centralized bed placement staff and unit staff would help assure smooth flow of patients. Administration needs to continue to be highly visible throughout the initiation of this change and on a continued basis to sustain the positive effects of the change (White & Griffith,
Providing medical services that touch upon the primary care practice guidelines, follow-up care and in treating the most common of medical conditions, our medical students and staff will focus providing informative preventive care. The...