A Hospital Case Study: The Unhealthy Hospital Case

The unhealthy hospital case is about a hospital named Blake Memorial that has been in a very bad shape, lacks in providing the best quality of care, is in debt, and financially imbalanced. It is important for a health care set up to maintain an equal balance in the financial system so the stakeholders the organizations who run the hospitals and customers who are the patients their interests are met. If the hospital is lacking in providing the best quality of care for its community and the community is in higher needs of the care than the CEO’s of the hospital need to make a change. The patients (customers) look for getting the best services and better results from a hospital and the stakeholder’s looks for better profitable gain from their
Barnabas and Blake Memorial which is on the east side. There are lots of downfalls in this case because this hospital needs to get renovated to at least give it a look of a decent hospital where people can get the right treatment. In the reading it says, “Blake needed to expand its neonatal ward; the chief of surgery wanted another operating theater; the chief of radiology was demanding a magnetic resonance imaging (MRI), and etc.”(Kovner, p. 136). If some of these investments weren’t made, the patients who were paying for their services wouldn’t be attracted and would not come to Blake for getting the care. Bruce Reid was chosen as the CEO of Blake Memorial Hospital and his main focus was to improve the quality of care and balance the financial records of the hospitals spending. This hospital wasn’t competitive compared to St. Barnabas because Blake Memorial was lacking in providing the best care to its patients in many of its health fields. Reid was trying to fix the downfalls in this hospital so the people in the community could use this hospital for their medical needs. He tried to talk to the CEO of St. Barnabas but he said, “Competition is the only way to survive” (Kovner, p.
He also thought closing down the clinic 's would give a great boost to the financial condition of Blake Memorial leading to provide a better quality of care for the patients. But there was a debate about closing the clinics because the director of clinic 's of Blake Dr. Susan Russell didn’t want the clinics to shut down. She argued that the patients that visit the clinics they wouldn’t visit the hospital even if they were getting free transportation provided. Reid was confused about how he should improve the quality of care and manage the financial records of his hospital that were in charge of. He asked Dr. Russells to send him the report of clinics records to see what kind of patients come in and for what