A Critique of “Deception, Detection, Demeanour, and Truth Bias in Face-to-Face and Computer Mediated Communication”

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Recommended: Face to face and electronic communication

A communication study was conducted regarding the perception of deceit through both face-to-face (FTF) and computer mediated communication (CMC). This was achieved by altering previous studies conducted in this area to give allocators (potential deceivers) the choice to be deceitful or honest.

Method
Allocators were given money to divide and the receiver was unaware of the full amount. It was the receiver’s role to rate and determine the level of deceit the allocator portrayed. When the exchange was complete, both participants answered a questionnaire about their experience. It was found that when allocators were seen to have a dishonest demeanour, this made receivers more suspicious of deceit. Also, correct identification of deceit by receivers was higher when using CMC than FTF.

With a sample of 388 undergraduate students, Van Swol, Braun and Kolb (2013) conducted this study empirically and in a qualitative manner, adopting deductive reasoning and devising multiple hypotheses predicting relationships between variables. The results from this sample are not generalizable due to size and a lack of diversity.

Using current and relevant sources from previous studies as a background, this study was altered, whereby allocators were given the choice to lie or tell the truth. In previous studies, the researcher informed the allocator as to how they should behave with regards to deceit.

Results
A major limitation of this study was the small sample size and lack of diversity. Because of this, correlation is not significant to warrant conclusive evidence.

Results from the questionnaire showed that 20.6% of allocators lied to receivers and 72.3% told the truth (Appendix II). This indicates that allocators felt more comfortable bein...

... middle of paper ...

... things that could be added to enhance its overall message. By including Goffman’s (1959) idea of Self, we would be able to gain a deeper understanding behind what triggers a person to be deceptive or honest and how certain platforms affect the ease of detecting this deception. As it stands, this article is very specific in terms of its participants and cannot be generalised, leaving it open for further studies.

Works Cited

Goffman, E. (1959). The presentation of self in everyday life. Garden City, N.Y.: Doubleday.

Schafer, J. R. (2013). Let Their Words Do the Talking. Truth Bias. Retrieved from http://www.psychologytoday.com/blog/let-their-words-do-the-talking/201306/truth-bias.

Van Swol, L. M., Braun, M. T., & Kolb, M. R. (in press). Deception, detection, demeanour, and truth bias in face-to-face and computer mediated communication. Communication Research.

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