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Communication challenges in business
Elements and strategies of effective business communication
Elements and strategies of effective business communication
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“7 Communication Skills Every Entrepreneur Must Master” by Jason Demers, was an informational article, where it elaborates on things you usually don’t think about or would think of even put into perspective. Demers illustrates on communication concepts you would assume to be common sense, but he elaborates how communication is so much more. Everyone would speculate that communication is easy, all you have to do is talk and listen, right? Not many of us realize or even comprehend that communication is much more than that. As an entrepreneur, you would need good communication skills in order to communicate with your employees, vendors, and customers.
I can honestly say, after thinking about it, I am not a very good listener. Socially, when I talk, I talk, and I expect the other person to listen. But while I am in a work setting and talking to my boss I listen and repeat what they say to me to make sure that I am doing what is expected of me, so I was happy to see that I was at least doing something right while listening. A different type of communication that I learned from this course was how to read nonverbal cues, I knew some of the basics but never realized all the other cues there were out there. Seeing that 55 percent of interactions are conveyed nonverbally (Demers) surprises me, who knew that these gestures would relay so much information.
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I used to feel that I should talk more, relay more information and add extra verbs to help clarify what I am trying to communicate. And in some cases, that technique has backfired on me, where the expression “put my foot in my mouth” comes into play, where I wished I never said what I did. But Demers states that we should be concise, get to the point in a sharp and focused manner. I should be direct and sum things up in a few sentences, given the circumstances and my
Also, it identifies furthermore other aspects around communication that we commonly don’t think of, for example; personal appearance. The way we display ourselves expresses volumes. Therefore, it also shapes our listening, and observation of what others are essentially communicating to us. You could be putting off nonverbal cues that symbolize something other than what you are essentially verbalizing. I will be utilizing this article for my research paper. I especially understood how it first broke everything down for myself, but there was a pure concept of understanding the material. I found this article tremendously
On a daily basis, leaders are expected to communication on both a business and professional level. As stated by Solaja, Idowu, and James (2016) “today’s leaders must acquire effective communication skills for public speaking, listening and critical thinking in order to promotes organizational performance and cordial relationship between the organization and the external public” (p. 100). At the same time, internal communication with upper management, peers, and subordinates require the same level of information exchange.
It is amazing to see how much nonverbal communication plays such a large role in simple day to day activities. We do most without being conscious of it, as it is second nature to us. We share our thoughts and feelings with face expressions, and often feel the need to support our words with gestures to further convey our point we are trying to make. Doing this study, also made me aware of the nonverbal cues I am sending out as well. I am thankful now that I am aware of these things, I am able to have more control of the message I want to send
People have always told me that I am really good at talking to people. At first, I was confused at what they meant. Throughout this course, I got to learn more about myself and what people meant when they said that I am a good listener. With my own group of friends, I am the one they come to if they are having issues. I have learned that there is nothing really special in the way you listen to others.
Communication skills are one of the most important management skills, needed for success and progress of any manager in the world. Manager who has excellent communication skills can effectively and successfully represent the company in front of outside audience and major stakeholders. Manager who has good communication skills can easily interact with other colleagues, senior management and other executives of the organization.
One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers.
However, after I learn the concept, I found it is important in our lives. To talk about why this lesson was important, at first, “More time is spent communicating nonverbally than verbally” (150). For example, we will use eye contact and facial expressions to give feedback of our group presenter. It is important to let them know if we understand or not. Then “Nonverbal messages are usually more believable than verbal messages” (151). The emotion is the thing that people always cannot hide so we can know more information nonverbally. Therefore, after I learn this important lesson, I found more ways to understand and communicate with my
Good communication and effective leadership are two traits that can influence the growth and success of businesses and organizations. A company with great communicators can be the driving force of the business. These skills are important in management roles as well as non-management roles because managers and non-managers interact with people outside of the company. All employees are a representation of the business that he or she works for. George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place” (Shaw). It is imperative that leaders and inspiring leaders prove good communication skills rather than assuming that he or she has good communication skills. The purpose of this paper is to inform readers that business experts can fail without effective leadership and communication skills; however, leadership and communication skills can be natural or learned.
I learned a lot about Human Communication in this class when I read the chapter about Nonverbal Communication. Nonverbal Communication is the process of using messages that are not words to generate meaning. I learned that it happens every day. I also learned that is very hard to read or understand depending on the person you are speaking to or with. Verbal and Nonverbal codes work in conjunction with each other. The words we speak or say are used in conjunction six different ways: to repeat, to emphasize, to complement, to contradict, to substitute, and to regulate. I never knew until reading this chapter that we do these things all most every time we communicate. These are things I took for granted until now. I now know that I will pay
Effectively listening not only helps me to understand others but has allowed me to give appropriate feedback when needed. To listen is critical because there are certain instructions a supervisor may be delivering verbally and to be a good employee to understand what is being said helps improve performance as a worker. Effective listening in the work place has also allowed me to learn how to maintain eye contact while speaking to the employer or a co-worker. In all aspects eye contact is a way to show the speaker that my attention is focused on what he or she is saying and having an understanding of the context. According Joseph A. DeVito 2012), listening effectively requires the skills to be understood and communicate effectively. We can only foster aid to others only if we apply ourselves to effective
...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.
Communication is the process of transmitting information and meaning. It is important for managers to develop their communication skills, because it is one major skills needed by managers. The management roles, which are interpersonal, informational, and decisional and the management functions, which are planning, organizing, leading, and controlling all require communication.
In today's escalating world of competition, professionals are often under pressure to achieve more than what they are capable of Hence, a professional must sound more impressive and effective, influence others more favourably, and enhance relationships with colleagues, customers and managers alike. "Communication-the human connection-is the key to personal and career success." Effective communication skills are decisive for professional excellence and can provide brand new direction to one's career. Many professionals sincerely desire to communicate effectively but do not really know how to become adept at communication. This paper attempts to dwell on the importance of effective communication in professional life. Sound knowledge of the subject,
Before exposure to the content of this course, I was confident in my ability to communicate interpersonally. Upon my first encounter with feedback from my peers, I was surprised to find out that others did not also think this. Coming into this course, I relied heavily on only verbal communication. I was introduced to several important new skills that help me communicate with others more precisely, including paraphrasing, c...
In our growing, diverse society it’s very important to have diverse communication skills. The reason for this is because it brings richness in our society. Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish (Robinson, Lawrence, and Jeanne Segal). It helps our society flourish. Communication is the process of understanding information through the transmittal of words, actions, hidden messages, signals or thoughts. Communicating in a world of diversity may require more than just a transmittal of words. Communication sometimes require more than one process depending on who you are communicating to. Communicating in a world of diversity has many benefits. Communication is split into two parts which is listening and speaking. Speaking as well as listening goes hand in hand with each other. Speaking and listening is verbal and nonverbal. Listening is one of the most important aspects of effective communication (Robinson, Lawrence, and Jeanne Segal). It’s not always what is being said but rather what is being done. Non-verbal communication is a big part in communication also. Both the talker and listener are participating in non-verbal communication. Non-verbal communication is depicting the body language, body movement, gestures, postures, eye contact, or either one of the five senses. Developing the ability to understand and use nonverbal communication can help you connect with others, express what you really mean, navigate challenging situations, and build better relationships at home and work (Robinson, Lawrence, an...