Pearson BTEC Level 5 HND Business (QCF)
Zeta Business School
Unit : 1 Marketing Principles
Assignment title : Innovation and Creation
Date issued : 28 Oct, 2016
Assessor Name : Pritam Bhavnani
Student Name : Li Cheuk Wing
Context
Task 1
Explain the various elements of the marketing process
Evaluate the benefits and costs of a marketing orientation for a selected organisation
Task 2
Show macro and micro environmental factors which influence marketing decisions
Propose segementation criteria to be used for products in different markets
Choose a targeting strategy for a selected product/service
Demonstrate how buyer behaviour affects marketing activities in different buying situations
Propose
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The marketing mix are composed of the 7 P’s which are Product, Price, Place, Promotions, People, Process and Physical.
A product is an item which generate to fulfill the requirement of a certain group of people. The product can be invisible or visible since it can be services or goods form.
For Starbucks, there are many products. They are Espresso beverages, Frappuccino, coffee and tea, food and equipment. For Espresso beverages, they are hot and iced caffe latte, caffe mocha, caramel macchiato and iced vanilla latte. For frappuccino, they are coffee base, cream base and tea base. For coffee and tea, they are hot chocolate, soya milk and tea. For food, they are cookies, muffins, salads, sandwiches, coffee bag. For equipment, they are mugs, coffee
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Firstly, the major economic factor of Starbucks is labour cost in developing countries raised. Due to the coffee beans which used by Starbucks much are come from developing countries. Therefore, it increases Starbucks expenditure for ingredients. Secondly, currency exchange rates would be a disquiet.
For our company, they are rent fee of shop heighten and inflation raised consumption. Firstly, the main factor of our company is the rent fee of shop heighten because of
For social factor, they are changes of taste and lifestyle and increases health awareness. Firstly, the major factor of Starbucks is changes of taste and lifestyle. Owing to the education level of citiziten are increased. Therefore, some people who are interested in coffee are contain more knowledge of coffe, so that they may invent specialty coffee. Secondly, increased health awareness would be concern. Because of the education level of citiziten are raised. Therefore, they could know more about the cons of coffee, so that they may choose another drinks to instead the coffee such as tea.
For our company, they are For technological factor, they are biotechnology development and agricultural
Starbucks coffee sizes include short, tall, grande, venti, and trenta. Flavors include vanilla, mocha, cinnamon, caramel and many more. Starbucks believe in the four fundamentals of brewing which is proportion, grind, water, and freshness.Starbucks have more than 30 blends and single-origin premium coffees.Starbucks food products include baked pastries, sandwiches, salads bistro boxes, salad and grain bowls, oatmeal, yogurt parfaits and fruit cups.They also have many baked goods for example they have cinnamon buns and bagels.
When people walk into a coffee shop the powerful aroma of coffee beans and delicacies fill their nostrils. The monotone walls and chestnut brown tables fill their sight. Soft hushed whispers heard above smooth jazz music fill their ears. Millions of people enter a coffee shop in the morning to function throughout the day. Amongst the shops where the coffee lovers go to, Dunkin Donuts and Starbucks are by far the most popular. Dunkin Donuts and Starbucks are two largest chains that specialize in coffee. They have many competing factors that compel customers to purchase coffee and food items at each place. Overall, Dunkin Donuts is less superior in its products, appearance, and services compared to Starbucks.
Starbucks mission statement states: “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” The corporation focus on the local communities and takes a proactive strategy to be a part of their lives. According to the Starbucks’ principles, every single store is a part of a community and it is a responsibility to live in a good relations with everyone. Instead of looking for an opportunities to expand in the most profitable places, it would rather be invited to do business in particular areas. Also, the company principle states that the business can take the lead in changing and helping in improving the society around. It is going to be a force pushing everyone ahead.
Product is anything that can be offered to a market for attention, acquisition, use, or consumption, which might satisfy a want or need for consumers. Products can be tangible and non-tangible. Non-tangible products are the services offered by the organization. Today, companies are creating and managing customer experiences with their products.
“Coffee has become more than just a shot of caffeine. It 's a $30 billion-a-year national industry, a foodie fixation, an affordable luxury, a boost of disease-fighting antioxidants, a versatile ingredient, an intoxicating aroma and a beverage that brings people together.” Because of all these factors, Starbucks has a very diverse audience and numerous competitors in the industry. As of 2011, coffee shops have maintained an average growth rate of 7% a year, and Starbucks alone is the third most recognized restaurant chain in America. The specialty coffee industry will continue to grow because of the variety of drinks and the appeal of specialty coffee
Marketing is a process of determining a consumer’s needs, devising a product or service to satisfy those needs, and trying to focus customers on the goods and services you are offering. Marketing is extremely important, and a fundamental building block for business growth. A marketing team is given the task of creating customer awareness through a variety of different marketing techniques. If a business does not pay close attention to their consumer demographic and needs, they will eventually fail over time. Two important aspects of marketing include acquiring new customers, and the preservation and growth of relationships with current customers. Marketing has always been viewed as a creative outlet, which encompassed advertising, distribution, and the selling of goods and services. Marketing staff will also try to anticipate what customers will want in the future, often being accomplished with market research. In summation, a good marketing plan should be able to create a favorable proposition or series of benefits that a customer can value through goods or services. The marketing mix is normally described as the strategic positioning of a product or service in the marketplace, using the specification of the four Ps. During the early 1960’s, Professor E. Jerome McCarthy of Harvard Business School stated that a marketing mix contains four elements. The four key points are product, pricing, promotion, and placement. It is recognized that all these aspects must be present to ensure a successful business model within a given industry. We will now take a thorough look at the four marketing mix points.
Starbucks is one of the largest coffee franchises in the world. With over 26,000 stores in 64 countries, the company has the right to brag about this. One of the problems which Starbucks is currently being faced with is the brand being watered down by over expansion and a too diverse product mix. With McDonalds and Dunkin Donuts entering into the specialty coffee market, Starbucks needs to alter the path which it is going in order to remain competitive in this industry.
We can guess the extend of the starbucks popularity and expansion from the fact that starbucks is opening almost three stores in a single day which is amazing and thats makes it revenue to grow constantly but in order to manage that profitablility starbucks need to implement a policy which is focused on constant and product and market
Starbucks offers more than 30 blends of coffee. The prices for the product are high - it keeps the brand desirable. In this way, the main target market of Starbucks are adults from the age of 25 to 40. The coffee houses are designed to satisfy the basic needs of such customers – classic design, minimalism, comfortable furniture and newspapers. This audience has a
Starbucks Coffee, Tea, and Spice opened its first store in April 1971 in the Pike Place Market in Seattle, by owners who had a passion for dark-roasted coffee that was popular in Europe, but hard to find in the U.S. (Harrison et al., 2005; Venkatraman & Nelson, 2008). The company’s mission was to provide Seattle with the best access to dark-roasted coffee, and sought to educated customers about the product. As a matter of customer education and acceptance of the product, Starbucks grew and expanded into the successful domestic market it is today. Much of this success can be attributed to a focus on the total customer experience and s...
The purpose of this case study is to understand the globalization of Starbucks. Is Starbucks just a cup of coffee or is it more? Starbucks has taken a basic item and transformed it into a way of life. Individuals are no longer drawn out to savor coffee in the morning just to get the caffeine they require for the day; they can drink coffee any day of the year for entertainment purposes. Coffee is currently an agreeable affair that anybody can have whenever they please. What caused this intense change? Single word: Starbucks. When one purchases some Starbucks coffee, they aren 't purchasing only coffee; they are acquiring an experience. From the strong coffee smell, the laid-back climate, and the rich taste in any
Bruss (2001) argues that the company hopes as well to make new investments in new coffee types. Starbucks has recently developed a new type of coffee called green-coffee. These strategies are created with the objective of support Starbucks’ commitment to buy coffee that has grown and processed by suppliers. They meet certain conditions of social, economic and quality standards. In addition to that, the company is paying additional premiums to those vendors who meet the specific requirements that the company wants.
The improvements to coffee brewers and the innovation of Keurig has allowed for Starbucks to repackage their products and distribute it as a home product. Many of the flavors consumers could only get from the Starbucks espresso machine in the store can now be duplicated in the home. The opportunity for continued expansion is present. Coffee is quickly being consumed in almost every country in the world, Starbucks has a legitimate opportunity to influence those countries without the Starbucks brand to open their doors.
A marketing mix is what businesses use to detail the main functions of business marketing and do into further explanation as of how those functions influence the success or failure of a business. There are several different marketing mix tools, the four P’s is a very useful tool explaining the main functions of a marketing mix. A basic way of describing the marketing mix is the four P’s: Product,Place, Price, Promotion. A very important part of understanding how to use this tool is asking yourself questions that will help you understand each individual part of the marketing mix. Many people use this process to check their existing business to see if there are improvements to be made. The four P’s marketing mix system could also be used before starting a new business or offering a new product to give yourself guidelines on how to run your new business.
When I saw this discussion, I couldn’t help but think of Starbucks and the impact they’ve made throughout their 45 years of establishment. I worked with them for about 7 years and saw how unique they were from your everyday coffee and latte spots. A retail company with thousands of coffee shops in the US as well as in other countries, this particular retailer has been able to catch the eyes of all ages as well as locations throughout the world. For example, today college students utilize Starbucks locations to study rather than go to a nearby library. Starbucks is also known for its best coffee and espresso drinks (Latte or Frappuccino) and with one of its delicious espresso 's any student or just a person stopping in to enjoy its lounge area where there is free Wi-Fi is awesome! Starbucks lifecycle has made a 360 turn around and been revamped twice to accommodated the growing market. Customizing their brand to fit more in with everything and not just one thing. By doing this they’ve created multiple product lifecycles within their own lifecycle as a corporate company.