E–Procurement: Impact Analysis on the Enhancement of Performance of Tour Companies in Arusha

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Currently, the buying and selling of products by organizations is undergoing a transformation. The traditional purchasing activities, which involved mails and faxes, are quickly becoming outdated (Ndullu, Semboja and Mbelle 1998). These labor-intensive non-value adding processes are now strategic tools to enhance performance in organizations all over the world. Arusha, the region in the northern part of Tanzania is blessed with very rich resources in terms of wildlife. Home to the Serengeti, host of the most wonderful event nature has to offer - the great migration and the rich cultural heritage of her people puts the tourism industry among the heavyweight economic drivers though it is still at infancy stage. The tourism industry in Arusha is thriving as photographic expeditions, game viewing, camping safaris, hunting, trekking and mountain climbing are becoming more and more popular not only to the locals but to foreigners as well. In addition to that, hotel facilities of high quality are very much in demand from small private lodges, luxury tented camps to hotels. Although business is booming but the tourism sector is as termed by Luvanga and Shitundu (2003) yet properly developed. The technological change that is taking over the way business is done through the internet is proving so beneficial to those tour organization that don’t waste time in embracing change and adapting to the new phenomena and exploit the opportunities brought with it (Handfield and Nichols 2002). Trucks, camping, hunting, trekking equipments and so many other items that are essential in operating a tour business in Tanzania need to be imported. In this case this research aims to achieve the following objectives:- i. Analyze the benefits of using e ... ... middle of paper ... ...lier benefits. Journal of Supply Chain Management 41: 4-13. Spekman, R., K. JW, and N. Myhr. 1998. An empirical investigation into supply chain management: A perspective on partnership. Supply Chain Management 3: 53-67. Stonebraker, P. and J. Lia. 2006. Supply chain integration: Exploring product and environmental contingencies. Supply Chain Management: An International Journal 11: 34-43. Tourism assured under hyper-competitive conditions?” www.sommets-tourisme.org Weber, J., 1995. "Just Get It to the Stores on Time," Business Week, March 6, pp. 66-67. Yap, C.S. 1990. Distinguishing characteristics of organizations using computers. Information and Management 18(2): 97-107. Zeng, A. and B. Pathak. 2003. Achieving information integration in supply chain management through B2B e-hubs: Concepts and analyses. Industrial Management and Data Systems 103: 657-665.

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