An ERP system is a set of integrated programs that help manage vital business operations for an organization (Stair & Reynolds, 2012, p. 382). Comprised of a centralized database, an ERP system provides information gathered from various systems to all users of the ERP system within the organization. This allows individuals in various aspects of the company from executives to department managers to make informed decisions based on real-time information. This can have a significant impact on eliminating legacy systems that often proved inflexible when it came to adapting to new technologies and new business needs. As Rainforest prepares for global expansion, implementing an ERP system could also present the perfect time to replace the outdated servers currently in use by all retail stores.
One major obstacle that has presented a challenge for Rainforest is maintaining a consistent stock level across all retail stores across the country; this problem will be magnified by globalization. The General Store, an affiliate of Ace H...
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...more business for Rainforest Widgets. While there is the potential for issues to arise, Rainforest’s commitment from top-level management and employees should mitigate these issues and ensure a successful implementation of ERP.
Bingi, P., Sharma, M. K., & Godla, J. K. (1999). Critical Issues Affecting an ERP Implementation. Information Systems Management, 16(3), 7.
Epicor. (2014). The General Store Improves Customer Service and Saves Time with Smart Phone Solution. Retrieved from http://www.epicor.com/MRCPR/Epicor-Eagle-The-General-Store-CS-ENS.pdf
Li, S., Ragu-Nathan, B., Ragu-Nathan, T., & Rao, S. (2004, September 29). The impact of supply chain management practices on competitive advantage and organizational performance. Omega 34, 107-124.
Stair, R., & Reynolds, G. (2012). Principles of Information Systems (10 ed.). Boston, MA: Course Technology.
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