Research has shown that emotional intelligence has a vital role in one’s job performance, motivation, decision making, etc. Emotional intelligence can also be effective when implemented in higher education by helping students improve their work ethic and feel more accomplished as individuals. Many believe that emotional intelligence is based on inherent abilities that can vary from individual to individual; however it is also believed that emotional intelligence can be taught and/or improved through training, programming, and therapy (Assanova & McGuire, 2009).
Understanding Human Behavior
The emotional intelligence theory has been attributed to a greater understanding of human behavior and the benefits that come with it. There are three main theories and models that were developed on emotional intelligence, as well as measures that also help us understand human behavior.
Being emotionally intelligent allows individuals to i...
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...L., Cherbosque, J., & Rowe, A. (2010). Emotional intelligence and diversity: A model for differences in the workplace. Journal of Psychological Issues in Organizational Culture, 1(1), 74-84.
Hutchison, E. D. (2011). Dimensions of human behavior: Person and environment (4th ed.).
Thousand Oaks, CA: Sage Publications.
Khalili, A. (2012). The Role of Emotional Intelligence in the Workplace: A Literature Review. International Journal Of Management,29(3), 355-370
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional Intelligence: Theory, Findings, and Implications. Psychological Inquiry,15(3), 197-215.
Sadri, G. (2012). Emotional Intelligence and Leadership Development. Public Personnel Management, 41(3), 535-548.
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