The Effects Of Information Overload On The Decision Making Process Essay

The Effects Of Information Overload On The Decision Making Process Essay

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1. Reading review questions.
a. What is information overload? Information overload is too much information which causes a negative effect on the decision making process. It is also described as occurring when the volume of information supply exceeds the processing capacity. What causes it? First, Personal factors relating to the individuals limitations to process information. Second, Information characteristics that are uncertain, ambiguous, complex, and intense. Third, Task and process parameters for example time pressure. Fourth, Organizational design, to illustrate brain storming with a group of individuals with drastically differing opinions and ideas can lead to information overload. Fifth, Information technology allows for information to be generated from numerous sources which can be overwhelming and bombard decision makers thus assisting in information overload. What are its effects? Individuals are less effective in researching information. The ability to organize and classify information is greatly impaired. Affects individuals physically, psychologically, mentally, and spiritually. Decision makers may experience stress, confusion, cognitive strain and occasionally overconfidence. How can decision makers deal with information overload in their professional lives? Managers can effectively combat information overload with good time management, personal discipline, and knowledge management systems.
b. Explain the idea of knowledge management. Knowledge management is the process through which organizations generate value from their intellectual and knowledge based assets. Why is it important? Knowledge management is important since knowledge is power and organizations utilize it for gathering information. Therefore, the info...


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...ince I was in the car (even though I did not know they were going to do this) that I would be considered guilty as well. Thankfully, management had a company meeting and informed all employees of upgraded theft policies and security checks. Access to the doors was only granted to limited personnel and they were accompanied by security. Additional security guards were hired and surveillance cameras were put in place. Surprisingly, the next Christmas employees got bonuses due to funding saved that year on inventory, previous years had significant higher inventory losses. If confronted with the same choice I would get out of the person’s car after telling them I did not want involved, I would probably walk home. Currently, I would likely send an email to management or tell security. Interestingly, I am extremely picky about who I ride to work with I normally just drive.

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