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uses of communication
Differentiate crisis intervention from other counseling therapeutic interventions.
benefits and limitations of communication methods
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Therapeutic professional communication requires specific, well defined professional skills. These communications take place between a person who has a specific need and a person who is skilled in techniques that can alleviate or diminish that problem (Tamparo & Lindh, 2008). The foundation of a competent therapist is built upon the ability to communicate effectively. They must be able to adjust to a variety of environments and individuals, while managing personal influences such as culture, economical status, and moral values. Human relations skills translate directly into social and therapeutic communications when there is contact with persons seeking attention (Tamparo & Lindh, 2008).
A memorable occasion that involved difficult social communication occurred shortly after the death of my grandmother. My mother expressed her desire to continue paying my grandmother’s refinanced mortgage so the home and land could remain within the family. As my grandmother’s primary caretaker up to her death, my mother had spent the past few years watching the woman who raised her wither away. She exhibited symptoms of depressions such as; not finding joy in things she once did, insomnia, and decreased appetite.
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My role in this communication was to help by getting involved and work towards openness. She ultimately made the decision to keep my grandmother’s house. She started to worked fulltime to be able to make the payments. Other members of our family continue to disagree with her decision. I avoided telling her what she should or should not do, by doing this I escaped imposing my own opinions and solutions on her. Being that I have never been in her exact situation and my only goal was to empower her to make a decision she would be comfortable with. My ability to use therapeutic communication allowed her to reach a decision that was suitable to her own desires without the input of anyone else’s feelings or
This essay has shown that Heron’s model can help professionals like Paul to have the flexibility in the range of interventions they can use in the communication and interpersonal skills. The model is a useful framework that informed me on different ways of communication, analysing professional communication, deciding how to respond and what to say when helping a client. The model’s six basic professional’s intentions in verbal communication can help me to identify what a person intends to achieve by talking and by finding words to say. I can use the model to find the best possible ways to solve issues, plan interventions and select appropriate categories in order to organise ideas and words.
Listening is a vital and important part of communication. While speaking clearly and concisely is imperative, true listening is central to speaking with mindfulness and in the case of the counselor, this mindfulness has the possibility of leading clients to their own solutions to life’s tough circumstances. In his book, Petersen (2007) breaks down the communication cycle so that we can be aware of how we react when people share their emotions with us, and how to effectively communicate by listening and speaking in turn to build strong and supportive relationships, whether they are personal or professional.
The demands on health care providers to provide the best quality care for patients is increasing. With added responsibilities and demands on our health care workers, it is hard not become overwhelmed and forget the reason and purpose of our profession. However, there is a way where all professionals can meet and come together for a common cause, which is the patient. A new approach in patient care is coming of age. This approach allows all health care professionals to collaborate and explore the roles of other professions in the hope of creating a successful health care team. This approach is referred to as the Interprofessional Collaboration Practice (IPC). To become an effective leader and follower, each professions will need to work together
Among the several themes highlighted by the video clip, communication is the chosen theme for the purpose of this essay. With communication being a broad topic, the essay will only be focused on professional communication, provision of information and handover — the main aspects featured in the video clip.
When my mother was of high school age (around 16 years old), she lived with her parents and six other siblings (D. Ta, personal communication, July 8, 2015). Her father, mother, four brothers, and two sisters were 48, 45, 22, 21, 21, 20, 18, and 16 years old, respectively (D. Ta, personal communication, July 8, 2015). They were all of Vietnamese descent and followed the religion of Buddhism; however, this did not play a major factor in their lives, as they were not devout followers who attended weekly lectures and listened to every single word spoken in the temple(s) (D. Ta, personal communication, July 8, 2015). On the other hand, the house I was living in when I was enrolled in high school consisted of my parents and two other siblings. My
Tamparo, Carol D. & Lindh, Wilburta Q. “Therapeutic Communications for Health Care”; Third Edition.2008. Clifton Park, NY.
Communication is a vital part of everyday life. It allows feelings and emotions to be transmitted as a way of interaction. Therapeutic communication is an excellent form of interaction between an experienced interviewer and the interviewee. The National Commission of Correct Healthcare defines therapeutic communication as a “ face-to-face process of interacting that focuses on advancing the physical and emotional well-being of a patient” (CITATION). Kim Kardashian also partook in a therapeutic interview with Oprah Winfrey that follows all guidelines of an ideal interview with exceptional therapeutic communication techniques.
Being a therapist is not only sitting in a chair listening to your clients’ problems all day. It is also not “reading-minds” as many people think and it is not giving advice or solving each clients’ issue. Therapists have many qualities that define the effectiveness of their treatment and their competence in the field. The important qualities that a therapist should have are empathic and great listening skills. In addition to, the therapist must be knowledge in their skills and in the different mental disorders in order to prevent a misdiagnosis. Furthermore, the therapist should have other qualities such as interpersonal skills and the ability to build rapport with the clients so they can feel secure and continue to come to therapy.
The purpose of this report is to highlight the benefits that interpersonal communication presents for the field of occupational therapy. Information for the report was compiled from multiple peer-reviewed journals and academic rigours sources. It was found that interpersonal communication was extremely beneficial for occupational therapists, as it is vital in assisting a client to reach their occupational well-being. The specific skills of listening, feedback and questioning were established as particularly important to this field. Listening greatly assists the narrative of the Person-Environment-Occupation-Performance (PEOP) model, but challenges are recognised with the use of appropriate non-verbal cues to show the therapist is listening. Feedback proves a valuable tool, allowing clients to reach their occupational goals more efficiently. While within the
... properly interact and communicate well with their clients, they need to be emotionally intelligent, self aware, create a therapeutic relationship and develop reflective practices. All of the above contributes to an individual’s health and so it’s very important that we are able to control our emotions, correct and learn from our mistakes, examine and balance our life and create a therapeutic environment so that our clients feel comfortable, safe and trust us enough to live their life in our hands.
These aforementioned barriers can hinder therapist-client relationship. Fortunately, one can learn listening skills by attending workshops, identify what triggers poor listening skills or excessive talking and work on it.
Bylund, C., Peterson, E., & Cameron, K. (2011). A practitioner’s guide to interpersonal communication theory: An overview and exploration of selected theories. Patient Education and Counselling. Volume 87. Issue 3. Pages 261- 267. doi: 10.1016/j.pec.2011.10.006.
This reflective essay has critically reviewed my personal and professional skills that are essential for communication and developing positive relationships with others. It has discussed the skills identified in the skills audit that I needed more confidence in for communication and effective relationships. It has finally linked two communication theories to both skills
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
Being able to communicate effectively in a professional manner is vital in most, if not all, career paths. This statement brings up some important questions. Do potential employers really care about an applicant’s communication skills? How will I use communication skills in my own career? How has college improved my own professional communication skills? Understanding how to communicate in a professional manner can help people in their careers and I feel improving my own communication skills will benefit me now and in the future.