Essay on Effective Problem Solving And Efficient Communication Skills

Essay on Effective Problem Solving And Efficient Communication Skills

Length: 797 words (2.3 double-spaced pages)

Rating: Better Essays

Open Document

Essay Preview

1. When the position was posted for 25 candidates, but only 7 were selected and 18 people do not meet the KSA requirements. The training requirements which are tied with the KSA requirements of the students are as given below:
a) The ability to communicate accurately and pleasantly with customers:
The student should guide and make sure that the customer that the student will treat them with respect, sensitivity, profound desire to satisfy their needs.
b) Effective problem solving and efficient communication skills:
The student should have knowledge about improving the department management. They should tackle all the problems for the group of the customer not individual by knowing the steps.
c) Effective conflict management skills are required:
The student should give intervention and solution to consumer complaints and request within their authority and that do not contradict the policies of the department.

Other objectives can be to have computer skills such as spreadsheet applications, word processing applications and supervisory skills, the student should work in the good sound environment and solve problems time to time.

2. The training agenda, time allocated and the modules in training program is given below:
Module 1
A 1-3 week will be in writing, reading and improve concentration abilities. This will help the employee to know about the various writing samples and know how to communicate with the help of writing and read the materials and interpret them into meaningful way.
Module 2
A 4-5 week will be on knowing the abilities, skills, knowledge of the employees on calculating the task. This will help them to do the job on time without having any difficulty.
Module 3
6 week will be on maintaining the speaking with t...


... middle of paper ...


... and needed for the job?
b. What kind of writing, reading, and concentration abilities they have learned and how do you show it on doing the job?
c. What are the importance of this training program in performing their job?
d. Can they now perform the job more efficiently before doing this training and any changes they have achieved in themselves or not?



References:
Hoover, E. (2005, July). Brainstorming a Better Admissions System. Chronicle of Higher Education. pp. A30-A31.
VUŢĂ, D. R., & FĂRCAŞ, A. (2015). THE ROLE OF TRAINING IN ORGANIZATIONAL AND EMPLOYEE DEVELOPMENT. Revista Academiei Fortelor Terestre, 20(3), 367-372.
http://www.hr.com/en/communities/training_and_development/list-of-training-methods_eacwezdm.html
http://www.smarthrinc.com/services/management-training/management-training-modules/
http://managementhelp.org/freebusinesstraining/leadership.htm



Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

The Skills An Effective It Project Manager Essay example

- In the globalized economy, Successful project managers are in much demand across many industries. Organizations strongly need experienced project managers to lead their staff to accomplish their business goals and deliver successful projects. In an increasingly complex environment, project managers need to turn into many roles and have all kinds of responsibilities at each level of management within an organization. Good project managers are not born. They need to be trained. They develop their skills through study, practise and experience....   [tags: Project management, Management, Problem solving]

Better Essays
881 words (2.5 pages)

Skills Of An Effective Leader Essay

- SKILLS OF AN EFFECTIVE LEADER: THE SKILLS APPROACH What is the skills approach. Like the trait approach, this too takes a leader-centred perspective. But the focus shifts from fixed personality characteristics to skills and abilities that can be learned and developed . Why is this important. This is the first approach that was developed to structure the process of leadership around skills that can be learned and developed- suggesting that leadership is not an innate ability but can be nurtured and developed....   [tags: Leadership, Problem solving, Management, Skill]

Better Essays
2185 words (6.2 pages)

Structured Problem Solving: City of Beaverton Traffic Commission meeting on May 6, 2010

- Structured problem solving Problem solving skills are a key element of productive group work. Problem solving skills are not given by nature; these skills are a result of hard work and training. Structured problem solving techniques are very effective way of solving the problem. This technique allows teams to learn how to figure out solutions to the problems (3 ). The three most common methods developed to improve problem solving in groups are the Standard Agenda, the Functional perspective, and Single Question format....   [tags: Problem Solving]

Better Essays
1511 words (4.3 pages)

Math Is A Problem Solving Attitude Essay

- As a teacher I want my student to be the best they can be and to be successful in life and all subjects, not just in math. We face several situation in our lifetime, and even though all these situations are different, they all have one thing in common. The all can be handled with a step by step problem solving attitude. Math, the study of logic, deductions, and applications is what creates this problem solving attitude. Math deals with numbers along with all the operations that can be used with them....   [tags: Education, Intelligence, Teacher, Problem solving]

Better Essays
930 words (2.7 pages)

Essay about Questions On Ic Problem Solving Stages

- 1. IC Problem-solving stage: In this problem solving model, I am currently engaged in the problem identification process with Mrs. V. and Mrs C. In problem identification, Mrs. V expressed some concerns that she is having with her student Bingo in her classroom. Mrs. V expressed that Bingo has been verbally abusive and threatening towards other students. Students have approached her after recess complaining that Bingo would call them names. She also expressed how Bingo does not understand the concept of personal space....   [tags: Education, Problem solving, Sentence]

Better Essays
1572 words (4.5 pages)

Questions On Ic Problem Solving Stages Essay

- 1. IC Problem-solving stage: In this problem-solving model, I am currently engaged in the problem identification process with Mrs. V and Mrs. C. In problem identification, Mrs. V voiced some concerns that she is having with her student Bingo in her classroom. Mrs. V expressed that Bingo has been verbally abusive and threatening towards other students. Students have approached her after recess complaining that Bingo called them inappropriate names. She also expressed how Bingo does not understand the concept of personal space....   [tags: Education, Problem solving, Want, Sentence]

Better Essays
1571 words (4.5 pages)

Essay about My Goal Setting And My Problem Solving Ability

- Life can be summed up by one Miley Cyrus saying, “Nobody is perfect.” This saying can be seen in every person, no one is the best possible version of himself or herself, but they can strive to achieve their best. In order to try and reach the best version of yourself, you have to know your strength, weaknesses, possible opportunities, and threats. If you can identify these areas you can see where improvements are needed, and know how to use your strengths to help move further toward goals in life....   [tags: Management, Strategic management, Problem solving]

Better Essays
1700 words (4.9 pages)

Skills Range From Inter- Personal Communication Essay example

- In order to develop and improve one 's personal and professional life, there are a number of skills that one must engage in. Some of these skills are attained through education and personal experiences. The essay aims at exploring some of the skills that one should engage in to ensure that they grow both professionally and at a personal level. These skills range from inter- personal communication to organizational. One of the skills that one should have to ensure that they grow both professionally and personally is the organizational skill....   [tags: Management, Problem solving, Profession]

Better Essays
792 words (2.3 pages)

Succes as a Leader: Problem Solving Essay

- Often the successful of leaders has been indentified with the problem solving in their environment. Often the leader’s qualities, their skills and values are forgotten in the moment when they have fallen in one or another crucial situation. The leaders have been judged by history from their successful in problem solving and many times the rests of contributions have been minimized or maximized in function of their success in problem solving. Like generals in battles the leaders need to demonstrate their full performance in the moment when a problem needs solutions....   [tags: Informative Essay, Qualities]

Better Essays
1162 words (3.3 pages)

Key Skills That Managers Need Essay

- Introduction After moderate research, it has been concluded that there are three essential skills that managers need. These skills are technical skills, conceptual skills, and human skills. These range of skills are required for a manager’s job. Dramatically, these skills will change as a person is promoted to management. At a certain degree of each of these skills are required of different levels in the organization could vary. Basically, some or all of these skills must be possess by all managers in each of these important areas in order to effectively perform....   [tags: Management, Skills management, Problem solving]

Better Essays
703 words (2 pages)