Effective Conflict Coaching

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Leaders are defined by their action and do not necessarily have a title. Coaches do not have to have a title (Rohlander, 1999). People notice what others are accomplishing. Conflict coaching surfaced around 1993, then named in 1996, where a need to work one on one with clients to resolve conflict (Jones & Brinkert, 2008). “Leadership has been described as the process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task” (Malos, 2011, p. 215). Leadership and conflict coaching is an important part of the success of a business by have business knowledge, communication, empathy, and effectiveness.
The three essential traits necessary to be an effective conflict coach are similar to the traits needed for an effective leader. This paper will explore the value of effective leadership that conflict coaches bring to an organization.
Three important traits of leader are effectiveness, business knowledge and value adherence. Effectiveness encompasses a wide number of traits and skills according to Peter Drucker. Effectiveness is defined as “… the specific technology of the knowledge worker within an organization” (Drucker, 1967, p. 2). However, effectiveness is an inherent and learned trait. Peter Drucker has identified five skills and traits of effectiveness.
1. Know thy time is recording, managing, and consolidating time.
2. Outward contribution is commitment by the leader to the whole organization.
3. The leader focuses on human relations and the contribution of others.
4. Leaders concentrate one completing first thing first. Leaders do one thing at a time, effectively, concentrating their time and the organization on one thing at a time.
5. Leaders make effec...

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Jones, T. S., & Brinkert, R. (2008). Conflict Coaching: Conflict Management Strategies and Skills for the Individual. Los Angeles: Sage Publications.
Malos, R. (2011). Leadership Trait Theories. Annals of Eftimie Murgu University Resita, Fascicle II, Economic Studies, 215-220.
Miller, K. K. (2000). A Leader's Guide to Execuitve Coaching. Leadership in Action, 20(1), 4-7.
Rohlander, D. G. (1999, March/April). How to Effectively Coach. Journal of Management in Engineering, 16-17.
Spears, M. C., & Parker, D. F. (2013, February). Attributes that Best Describe Successful Leaders: A perceptual analysis. Advance in Management, 6(2), 31-36.

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