Pharmacist Case Study

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As the profession of pharmacy continues to grow, many pharmacists are becoming less satisfied with their jobs. There are many different factors that contribute to this decrease in satisfaction which are ultimately impacting patient care and safety. Although the studies performed by Munger and Mott were primarily focused on pharmacists in community and independent settings, these factors may also be prevalent in other settings. According to Munger, over 50% of pharmacists stated that they are not satisfied with their current job. Job stress and work-home conflicts are main factors that have been shown to contribute to a lack of pharmacist’s satisfaction.
Factors contributing to the increased job stress include: increased workload, many interruptions, role overload, and limited breaks. Being interrupted, dealing with “difficult” patients, and having more work to do with not enough time to complete it are some of the key contributors to elevated stress during the work day. In Munger, almost 70% of pharmacists stated that they do not have the time to take breaks during the day, which may be a key …show more content…

This evidence can be seen from the results of Mott’s study. 94.1% of pharmacists surveyed responded that they wanted the same or less dispensing in their jobs, while 61.9% wanted more time for consultation. This increase in patient-centered care has been shown to reduce stress and increase job satisfaction among pharmacists. In Munger, 57% of pharmacists thought about quitting their position at least yearly and approximately 50% of respondents stated they intended to look for a new position. As job satisfaction continues to decrease among pharmacists, it is important for management to be aware of these trends and take appropriate action to improve pharmacists’ work environment and promote patient

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