Deli Case Analysis

Dunn’s vision for the organization

Mr. Joseph Dunn has been in the ski business for twenty five years. His business offers ski equipment as well as repairs. Furthermore, the business hourly turnaround on repairs has allow Mr. Dunn’s business to be a recognized name in the industry and has built a clientele of loyal customers. Nonetheless, Mr. Dunn wishes to expand his business and purchase a nearby dely. However, Mr. Dunn has no experience in that area, but knows that acquiring the deli would help him achieve a greater market share. Thus, Mr. Dunn now faces the dilemma of how to proceed on with his new endeavor. The following analysis will employ the leadership techniques to propose possible solutions to Mr. Dunn’s new business endeavor.

For the organization, the vision is to increase satisfaction of customers. By offering products with better quality, providing quick services, providing a wider variety of products in the product portfolio along with being hospitable and friendly to customers, satisfaction of customers will be increased. Furthermore, the objective of the company

Operation costs, costs of purchase, and cost of remunerating workers will be included in the costs. While, satisfied customers, profits as well as increased sales will be include in benefits. After acquiring Deli, deciding whether altering the shop’s Brand name to Dunn’s Ski Emporium is the second change. Within Delis’ workforce, policies in addition to the Dunn’s Ski Emporium’s culture will be incorporated.

Steps for changes for the long term

In the long term, steps for change include the expansion of both Dunn’s Ski Emporium and Deli into other ski resort areas, along with the development of employee career plan that will get capable workers both in Dunn’s Ski Emporium and Deli diversifying and promoted into other businesses for example hotel for tourist or sportswear.

Vision and Mission