Non-Verbal Elements Of Communication

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Following on the above point about confidence and conviction in your message, don’t mix these with stubbornness and unwillingness to new ideas. Communication shouldn’t be about sticking to your own views no matter what; you don’t want to approach a discussion with a closed mind. Even though you should trust your message, you shouldn’t ignore the feedback or new ideas. Rigid mind can be the biggest obstacle on your path to success. Leaders who are willing to learn and develop will achieve success faster than those who work with blinders on.
Whenever you communicate with another person, consider it as an opportunity to learn. Don’t approach communication with selfishness; don’t make it about you and your message; but what the other person can …show more content…

If you feel you’re drifting away during conversations or you often find yourself in intense arguments, examine your listening skills first. Start paying more attention to your listening because it can quickly improve your verbal communication as well. Don’t just focus on the above pointers at work, but apply active listening to your personal and private relationships as well. Whenever you notice yourself zoning out of a conversation, draw your attention back to the speaker and prepare to ask questions. Knowing you need to respond in regards to what the person just said can enforce you to pay more attention rather than if you focused solely on your …show more content…

The non-verbal communication cues are especially crucial for leaders to master since the way you behave during a conversation can ensure you show empathy. If the person talking doesn’t think you care about his or her message, resentment and distrust can start building, making it harder for you to build solid relationship with the followers. If you read about great leaders like Nelson Mandela, you regularly find references to how people felt in their presence and how he made them feel values and listened to. To understand what non-verbal communication is about and why it’s important, check out the short YouTube video below:

The non-verbal communication cues you need to pay attention to include the following:

• Body language – Hand gestures, nodding, leg twitching, which might highlight whether you agree or disagree with the person.
• Posture – The way you stand, sit, and if your arms or legs are crossed, with the posture determining if you look engaged or interested.
• Eye contact – If you are looking at the person in the eyes throughout the conversation, you’ll come across more trustworthy and engaged.
• Facial expressions – Smiling, frowning and rolling your eyes highlight what you think about the person and the topic of conversation.
• Physiological changes – Sweating, twitching and blinking can suggest your nervousness, boredom

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