In this day of instant information gratification, information overload is inevitable. On the organizational level, this can lead to decreased productivity due to the constant barrage of interruptions from being continually connected. Gone are the days of being able to focus on one task at a time, and multitasking is the new norm, despite the fact that multitasking greatly decreases productivity. Research indicates that people who multitask not only take longer to complete their tasks, but they also commit more errors (Dean & Webb, 2011). In a 2006 study of how the brain functions during multitasking, it was found that the area of the brain that processes information, bottlenecks the information; thus the brain cannot process information concurrently, causing a delay in being able to complete concurrent tasks. (Asplund, Dux, Ivanoff, & Marois, 2006). Also, information overloa...
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...rm. This will help dispel the virtual fog that blinds large organizations and instead, will create a clear path to success.
Auerbach, D. (2013, October 8). Err engine down: What really went wrong with Healthcare.gov? Retrieved from http://www.slate.com/articles/business/bitwise/2013/10/what_went_wrong_with_healthcare_gov_the_front_end_and_back_end_never_talked.html
Asplund C.L., Dux, P. E., Ivanoff, J., & Marois, R. (2006). Isolation of a central bottleneck of information processing with time-resolved fMRI. Neuron, 52(6), 1109–20. doi: 10.1016/j.neuron.2006.11.009
Dean, D., Webb, C. (2011, January). Recovering from information overload. Retrieved from http://www.mckinsey.com/insights/organization/recovering_from_information_overload
Shafritz, J. M., Russell, E.W., & Borick, C.P. (2013). Introducing public administration. (8th ed.). Boston: Pearson.
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