DHHS Human Resources and Development (HRD) provides support to employees and managers across the state, including staffing requests for position reclassification and salary grade adjustments; analysis of staffing plans; payroll, workers’ compensation and benefits; employee and labor relations; employee recognition, recruitment, selection, placement, retention and succession planning; and the Employee Assistance Program. Human Resources is responsible for training, development, leadership and supervisory training, and meeting and team facilitation. The mission of DHHS Human Resources is to “promote a diverse, skilled, productive workforce which provides support to the Department of Health and Human Services where everyone is valued, respected, and treated fairly.”
Through its overall agency strategic planning/business plan development process, the CEO – Courtney Phillips and Director of Human Resources, Lisa Taylor-Jones hav...
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...over rate, voluntary turnover, involuntary turnover, employee satisfaction rates, turnover costs, absence rates, time to fill, recruiting source yield, recruiting source cost per hire, FTE and open position count, hiring cycle time, offer acceptance rate, average performance of new hires, voluntary termination rate in first year, involuntary termination rate in first year, first year turnover cost, manager and HR staff satisfaction with recruitment process (indicates agreement and value). Institutionalization of organizational change will be established by linking philosophy, strategy, and structure.
Institutionalization of organizational and departmental processes and success of intervention strategy will require the support of stakeholders and leadership in aligning new systems and roles for a more engaged staff and efficient work process. A clear and consistent
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