Positively, non-verbal communication may be interpreted equally from culture to culture. As most forms of non-verbal communication transcends a smile, a hug, and most hand movements. However, touching someone on the shoulder or hand may exemplify somatic actions and send signals that may not be intended as, “a touch can be used to communicate affection, familiarity, sympathy and other emotions” (Psychology, By Kendra Cherry). Plainly put, a husband may not appreciate a complete stranger putting his hands on his wife’s shoulder or touching her hand.
Effective non-verbal communication would be smiling, or the shaking of the hands; as shaking hands exemplify acknowledgment and respect for another person. According to Dr. Jenna P. Carpenter, “There are more nerves between your hands and brain than any other body part, so they give accurate cues” (http://coes.latech.edu). Ineffective non-verbal communication would be folding the arms, looking off, and standing off; as these gestures exemplify a cold signal of rejection.
I thought I had excellent listening skills until I begin to soak in Chapter 3; it appears, listening is one of the greatest and most valuable skills one may possess; as stated, “listening is the most basic communication skill and supersedes all learning processes” (Pg. 60). I became knowledgeable about the skill of listening as it is an art, and in some educa...
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... that is their ability to smile when they are happy.
Finally, it is also customary to respond non-verbally by using head nods, emotional expressions, or verbal utterances. One may nod your head to answer a yes or no question, it is a delicate habit to hunch your shoulders as a way of responding “maybe”, and what about the ultimate response which is to “kiss” someone. This is a non-verbal way to respond affectionately to a loved one.
Moore, B. N., & Parker, R. (2012). Critical thinking (10th ed.). New York, NY: McGraw-Hill.
Chapter 3; Pg. 51, Pg. 60, Pg. 61
Quintanilla, K., & Wahl, S. (2014). Business and Professional Communication: Keys for Workplace Excellence (2nd ed.). Los Angeles, CA: Sage.
Types of Nonverbal Communication - 8 Major Nonverbal Behaviors, Psychology, By Kendra Cherry
Dr. Jenna P. Carpenter; http://coes.latech.edu
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