Importance Of Cross-Cultural Awareness

1375 Words3 Pages
bulb-icon

Recommended: intercultural communication in a contemporary business

Cross-Cultural Awareness Training Diversity and inclusion directly affect the culture of an organization because it allows the companies most important resource—people resource, to bring their whole self to the workplace. This in turns allows them to feel more confident, productive and better aligned to meet the goals of the organization collectively. We live in a globally interdependent world and which requires that we understand the different cultures, traditions, beliefs, and values of those who might be different from us. What better place to begin than with cross-cultural awareness training? In this paper I will cover the importance of cross-cultural awareness training, the rationale for the training, the topics, delivery methods, the …show more content…

The employees of this organization come from all over the United States and all over the world. These employees also work with clients who come from and/or are located all over the globe. Therefore, it is two-fold as to why the employees require cross-cultural training and why the program was created. The organization is seeking cross-cultural awareness training because of the following reasons: the company is growing globally, the staff is working with others in other countries, the staff itself is culturally diverse and the company is actively seeking multinational growth and projects. Just as AT&T 's diversity and inclusion strategy is built to alsin with the business goals and priorites of the business. Portefield Learning and Developemnt may not be as big as AT&T, but the organization works effortlessly in the areas of “workforce inclusion, community impact, multicultural marketing and supplier diversity” according to the Diversity and Inclusion 2015 Report. The company has implemented cutural groups in various business areas: twelve Employee Resource Groups and nine Employee Networks with 122,000 combined …show more content…

20). Learning to be sensitive and communicate across cultures is important for most organizations because it helps to move the company forward to accomplish its mission and vision. CCT helps to alleviate misunderstandings or miscommunications due to cultural differences and raises conscious awareness of any implicit

Show More
Related

  • The Value of Workplace Diversity

    1199 Words  | 3 Pages

    The diversity of an organization’s workforce and taking affirmative steps to attract, develop and retain diverse employees has become an essential component to business success. It is to encourage managers to use all resources when recruiting to enhance the cultural diversity in their work place as “dynamic atmosphere of collaboration”.

    Read More

  • The Spiritual Leadership Theory In The Workplace

    862 Words  | 2 Pages

    Employees require exposure to and training of the different multicultural aspects such as appropriate greetings, celebrated holidays, and traditional customs. “Companies with a diverse multicultural workforce tend to rely on workshops to develop knowledge management skills among people from different backgrounds” (Maham, 2013, p. 1094). Training and education should comprise of universal internal and external awareness and sensitivity; along with individualized cultural needs of the

    Read More

  • Importance Of Culture And Diversity Training Course

    2299 Words  | 5 Pages

    Culture and Diversity training course should be a part of all organizations and implemented at all levels. Organizations that participate in this type of training offer themselves and their employees many benefits that would be evident daily. Awareness is paramount to attaining set goals and objectives in creating a diverse workplace that thrives with morale and respect for others. However, this type of training should be implemented and enforced from the leadership of these organizations to the junior employee to be effective. Employees are more likely to embrace training that is important to their boss than not. This essay will elaborate on the importance of a Culture and Diversity training course in the workplace, the legal and ethical implications, demographics, standardizations and recommendations of this training course to be globally implemented.

    Read More

  • Cultural Sensitive Care

    2192 Words  | 5 Pages

    Other disciplines have adopted similar steps to ensure appropriate level of knowledge and skills on cultural diversity. Elementary school and college educators were urged to respect the cultural richness of students and incorporate culturally sensitive curricula (Percival & Black, 2000). The importance of adequate physician knowledge in relation to cultural sensitivity has led to the imposition of legal mandates (Institute for International Research, 2005). In the military field, it has been recommended that cultural sensitivity training be added to the basic training curriculum (Holt, 2002). Additionally, in the market of business, cultural training is linked as the key to success (Local Relationships, 2003).

    Read More

  • Cultural Diversity in the Workplace

    3447 Words  | 7 Pages

    The workforce of America is more diverse than it has ever been. White male upper class men no longer solely dominate companies. Women, people of color, and other minority groups are now rising in the ranks and demanding change. How can one know all the ways to manage such a diverse group of employees? Through a variety of ideas, experiments, and attempts, leaders across the nation are looking for solutions to this answer. Not only are people coming from different ethnicities, we are also experiencing a great influx of workers from nations all across the globe. To keep the level of job satisfaction high, workers must be able to feel comfortable in their workplace environment. It is almost impossible for a person to know everything about all cultures and be aware of what may or may not offend a person from a different ethnic group. What must be done is to teach cultural awareness and diversity training. Basically what I have discovered in reading the journal articles is that there is no one right way to run a company but there are definitely ‘better’ ways when it comes to cultural sensitivity in the workplace. As I continue my research, I am looking to find what some of the most effective ways to manage a culturally diverse workplace. Some of the issues that I am coming across are related to gender, race/ethnicity, communication patterns, and power struggles. I feel this subject is very relevant to our course because as we focus on management and human relations, we must take into account the humans that we are managing. Even if we just look at the diversity of our class we see how different our perspectives can be. To be an effective manager in this day and age, cultural diversity issues must be given serious consider...

    Read More

  • Cultural Competency in the Workplace

    1193 Words  | 3 Pages

    Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.

    Read More

  • Culture Impact On Cross Culture Communication

    1028 Words  | 3 Pages

    Understanding the impact of globalization on cross-culture communication is imperative for organizations seeking to create a competitive advantage in the global market. Regional, ethnic, and religious cultures account for differences with countries; ethnic and religious groups often transcend political country borders. These groups form minorities at the crossroads between the dominant culture of the nation and their own traditional group culture (Hofstede, et., al, 2010). An effective global leader, when crossing country and cultural borders a transformation should occur asking ourselves, who we are and how we see ourselves. Global businesses must understand how to communicate with employees and customers from different cultures in order to fulfill the organization’s mission and build value for stakeholders (McCall & Hollenbeck, 2002). To achieve goals and avoid cultural misunderstandings, leaders should and need to be culturally sensitive and promote creativity and motivation through flexible leadership. Cross-culture leaders should be culturally sensitive and promote creativity and motivation through flexible

    Read More

  • Culture And Cultural Differences

    600 Words  | 2 Pages

    ​ A large number of people from other countries come to the United States to get an education or for many other reasons and to be able to pursue the American dream. In our society and especially in workplace environment we meet people from different cultures and it’s essential to be able to work with them. It is so much easier to get along with each other when we can understand our cultural differences. It is very important to understand cultural, ethnic, and gender differences by managers and professionals in a business setting.

    Read More

  • Case Study: Novartis Pharmaceuticals

    1510 Words  | 4 Pages

    Cultural diversity is a strong part of people 's lives. It influences our views, values, humor, hopes, loyalties worry and fears. Diversity is defined as the way in which people differ that may affect their organizational experiences in terms of performance, motivation, communication and inclusion (Harvey, 2014). The company that will be the focus of this project is Novartis Pharmaceuticals. They are recognized as the leader in being culturally diverse. Being a diverse cultural company had led them to be honored in two consecutive years as the leader in hiring individuals based on their credentials, their work ethics, their gender, race, religious belief, and their physical capabilities (Novartis, 2016).

    Read More

  • IB

    1732 Words  | 4 Pages

    We hear all the time that the world is become more and more diverse. Well part of diversity is not that we only know about other cultures, but that we have knowledge about the cultures too. This relates back to our text ones again with “cross-cultural understanding requires that we reorient our mind-set and, most importantly, our expectations, in order to interpret the gestures, attitudes, and statements of the people we encounter. ” Also if you ever want to be a manager or work in human relations, and you hire someone of a different culture than your own, you need to fully understand their background in order to know why they are the way they are, and how that affects them in the world place.

    Read More

  • The Impact Of Culture On Organization

    1176 Words  | 3 Pages

    Culture can be defined as the beliefs, values and the pattern of behavior of an individual within designated areas. The culture of organizations defines shared values and behavioral expectations. Cultural issues are especially basic issues all around the globe. These issues can happen in various routes relying upon the size, area and the custom culture of that institution. Social issues happen even because of the states of mind and how each individual comprehend in diverse business environment. Today, the corporate administrations and rising business firms have chosen to give the essential attention on trainings and classes at the multicultural working environment that will help them to understand and create

    Read More

  • Importance Of Cultural Sensitivity

    1661 Words  | 4 Pages

    Cultural sensitivity begins with the understanding that there are differences between cultures. These differences are reflected in the ways that different groups communicate and relate to one another. Cultural sensitivity is more than awareness that there are differences in culture in order to interact effectively. A culturally competent person views all people as unique individuals and realizes that their experiences, beliefs, values, and language affect their perceptions

    Read More

  • Diversity Management

    940 Words  | 2 Pages

    According to Kinicki, diversity represents the multitude of individual’s differences and similarities that exist among people. When developing a cultural diversity training program, one has to manage diversity with a new approach of inclusion and recognition. Managing diversity enables people to perform up to their maximum potential (Kinicki p. 111). As we analyze diversity, we will evaluate some common barriers and challenges in managing diversity. In developing a diversity program, we will analyze methods and procedures that will be apart of the program. Kinicki (p.*) says an important first step in overcoming these obstacles is for leaders to convey to their employees why the organization values diversity.

    Read More

  • Diversity In The Workplace Essay

    623 Words  | 2 Pages

    In the workplace, it is common to encounter individuals of different cultures, ethnicities, and genders. This diversity can either lead to an introduction of new work methods, or it can lead to conflict between coworkers. In order to avoid conflict, and have all employees work as a cohesive team, managers must educate themselves, and their employees on the topic of cultural diversity. In order for your practices to be considered effective, you must not only respect and recognize an employee’s diversity, you must use their difference to benefit them.

    Read More

  • The Importance Of Intercultural Communication

    700 Words  | 2 Pages

    Abstract: Globalization has made intercultural communication inevitable. Communicating with other cultures characterizes today’s business, classroom, and community. Technology, especially the internet, has increased the probability that whatever is documented online will be read by someone from another culture. Intercultural communication is of importance in any career field, thus the art of knowing how to communicate with other cultures should be a workplace skill that is emphasized. This is a conceptual paper whose purpose is twofold.

    Read More

More about Importance Of Cross-Cultural Awareness

Open Document