X-Bank Case Analysis

1370 Words3 Pages

Throughout our lives, we do a tremendous amount of spending. Whether it be using cash or a credit/debit card, we spend thousands of dollars each year on various items. Similar to individuals, companies squander up plenty of money as well. However, companies typically make acquisitions through the usage of credit cards. Credit cards have developed into a necessity for the majority as it is easier than having to reimburse employees if they pay with cash. Unfortunately, credit cards remain an object we should avoid due to the concept that payments are commonly not made punctually. As a result, people oftentimes have hundreds and even thousands of dollars of debt in regards to credit card payments which can financially affect a person for the rest …show more content…

Specifically, this problem is unlike any others. By this, it denotes that usually banks/bank holding companies have their own credit cards issued through them except the payments are directed to an outside service. However, in this case, X-Bank is responsible for of all the services involved with the cards. Hence, the card holders allocate their payments to X-Bank compared to an outsourced organization. Additionally, contained in this problem is the idea of cost vs. quality structure. Due to the notion of intending to appear attractive to potential customers, X-Bank offered lower fees or even no fees at all. Therefore, X-bank attracted lower quality corporations than had been desired. Unfortunately, no resolution was put in place to eliminate the problem of late fees as X-bank doesn’t yearn to alienate its clients by harassing them with late fees. Furthermore, this dilemma could be considered a type I-type II error. Specifically, it entails a type II error as X-bank accepts unhealthy corporations to exploit their services. Similarly, X-bank is eroding one its own goals. Ideally, the goal of X-banks new services were to increase the revenues and profits of the company. However, accepting corporations that fail to make payments is not facilitating the goal that they have set out as they will be unable to increase their profits and revenues this way. Fixing this problem entails several details, but specifically they need to research what other corporations have executed and explore successful and unsuccessful

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