Costa Coffee And The United Kingdom Essay

Costa Coffee And The United Kingdom Essay

Length: 824 words (2.4 double-spaced pages)

Rating: Better Essays

Open Document

Essay Preview

Costa Coffee is a British multinational coffeehouse company and is the second largest coffeehouse chain in the world behind Starbucks and is the biggest in United Kingdom. Being a big fan of coffee has prompted me to select Costa Coffee as an interesting place to observe. I visited one of their branches in Oxford Road, Manchester twice, once on Thursday morning around ten to eleven o’clock, and once on Saturday afternoon around three to four o’clock. I picked these time to visit the shop as it is when most people are most likely to be having their breakfast and tea, so that I can observe the different types of customers and able to get a more representative analysis.
As I stepped into the shop, the aroma of roasted coffee wafted heavily through the shop. I walked to the till and get myself a cup of hot cappuccino. At the counter, I was attended by a polite young lady with a sweet smile plastered on her face. There were three other ladies and two men working at the shop. All of them were dressed up neatly in brown uniforms, with their hair neatly pulled back into a bun or ponytail for hygienic purposes. They had their job distributed equally. Three of them were in charge of making the drinks, while one was in charge of the cashier and the other lady cleaned the tables after customers left. They would enquire the customers about their preference of milk content, whipped cream and cocoa powder for the topping of their drinks. The baristas would say “Enjoy your coffee” while handling customers their drinks.
Soft and relaxing music were played in the shop. There is a book rack in the corner arranged with books and some other reading materials. A charity book sale was going on in the shop and the funds collected will go to the Costa F...

... middle of paper ...

... was decorated with banners and Christmas decorations, making the place looked so cozy. Costa Coffee is also offering Christmas drinks and seasonal coffee syrups in lovely packaging, which I think are ideal gifts for coffee lovers. Besides, the take out cups for Christmas are out and their design is more elegantly beautiful than ever. Not to be missed are the delicious-looking festive goodies like the caramel and rich chocolate Billionaire’s Tart, orange and cranberry muffin and Pigs in Blankets panini. Other than that, the usual snacks like breakfast bar, cookies, dried fruits and nuts, pies and sandwiches are also on sales.
Observing Costa Coffee gave me an insight into how business are operated on a daily basis, what companies do to make their products appear more attractive to their customers, and how important it is to treat customers with courtesy and respect.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Essay about Costa Coffee 's A Coffee

- Costa Coffee , is a company that is founded in 1995 by an italian brothers (Sergio Costa & Bruno Costa) in England. They first started as a Coffee Bean wholesale business , catering to the needs of local cafes and coffee houses. With their Italian background and experience in mixed roasted coffee beans that Sergio learnt in Parma, Italy, The Costa brothers gradually established their own unique style of roasting coffee beans. They go through a low temperature , slowly roasting the coffee beans, so that the final product has a fragrant and bitter less taste....   [tags: Coffee, Coffeehouse, Starbucks, Coffee roasting]

Better Essays
2554 words (7.3 pages)

Essay on From Recession to Economic Growth in the United Kingdom

- It is a part of the business cycle after boom (when the sales of goods and demand can grow which can lead to increasing of the prices and an expand of the company). The recession affected all sectors from finance sector, which is one of the most important in the UK to retail where rising the unemployment and bancruptcy. The UK has experienced the longest period of economic growth since 1992, despite the economic wealth, the country faced the deepest and the longest recession since The Second World war, which began in 2008, when the gross domestic product has fallen by 1.5% in the last quarter of the year after a 0.6% drop in the previous quarter together with living standards and the con...   [tags: unemployment, business, financial]

Better Essays
896 words (2.6 pages)

Understanding Management Principles to Run a Successful Firm Essay

- OBJECTIVE The objective of this paper has been to understand the Management principles and theories for a running a successful firm . We took up coffee shop as we wanted to understand what it takes to manage this business in China where coffee is not as preferred & popular as tea. The firms that have ventured into coffee shop business in the country are Starbucks , Costa Coffee, Café Mocha, Georgia Coffee, Chimayo Chains owned Qwiky’s brand of coffee pubs and Barista to name a few. Out of these we chose Starbucks Coffee Company for our study because of their popularity and wide presence in the country....   [tags: coffee shops in China]

Better Essays
599 words (1.7 pages)

United States And The United Kingdom Essay

- Throughout this project we researched the United Kingdom. We were able to find several similarities and differences when it came to its culture in comparison to the United States, which can all be found through the visuals on our collage board. Not only did we learn about the United Kingdom’s holidays, traditional foods, types of government, fashion, architecture, entertainment, and geography, we were also able to learn about the 10 cultural dimensions that apply to the country. As we all know the United States is made up of 50 states and lies between the Atlantic and Pacific Oceans....   [tags: United Kingdom, United States]

Better Essays
1311 words (3.7 pages)

Essay The United Kingdom And Great Britain

- The business field is ever-expanding and providing people with more and more opportunities every day. Several companies are now requiring employees to partake in international travel to conduct business abroad. Employees are being relocated to places such as Europe, Asia, and South America. When an employee is transferred to a foreign country, it is important for the employee to learn the country’s culture. The US and UK share some similarities, but to properly conduct business, the cultural differences must also be accounted for....   [tags: United Kingdom]

Better Essays
826 words (2.4 pages)

United States Of The United Kingdom Essay examples

- Students around the world face difficulties in school every day when they are enrolled in a college or university Some of these students also face numerous amounts of hate throughout their daily lives because they practice a certain religion, and many are afraid to practice their religion publicly because they may be made fun of or harassed. There are hundreds, if not thousands of examples of hateful graffiti being written about a certain religion or a person being verbally and physically harassed because they were wearing a yarmulke or hijab....   [tags: United States, United Kingdom, Islam]

Better Essays
1017 words (2.9 pages)

The United Kingdom Essay examples

- In the summer, citizens of the United Kingdom are going to vote on a referendum, that, if passed, would see the country exit the European Union. This has heated up tensions not only with right wing and left wing citizens in the UK itself, but also between the UK and the nations of the EU. The outcome of this vote could see a huge shift in international relations between dozens of countries, and could pave the way for other countries to leave the EU, or for regions seeking independence from their country....   [tags: United Kingdom, European Union]

Better Essays
1061 words (3 pages)

Essay on The United Kingdom

- In general, this means as there are no formally written constitutions in the United Kingdom, the Parliament is the supreme legal authority in the UK, which can create or end any law it wishes and the courts cannot overrule legislation or government actions as it conflicts with an existing framework. Although there are no trappings of the written constitution in the UK that affect the legislation, in practice, there are other factors in the system that limits the Parliament’s sovereignty. The European Communities Act (ECA) 1972 enabled the United Kingdom to become a member of the European Community, but as a result the English law should be interpreted and have effect subject to the EC law is...   [tags: European Union, United Kingdom, Law]

Better Essays
701 words (2 pages)

The United Kingdom Essay

- The shocking outcome of the referendum that enabled the citizens of the United Kingdom to vote on leaving the European Union left the global community unstable and shaken. The decisions that had to be finalized, the panic that investors experienced, and the realization that this was an unprecedented international political affair all left the world confused, and with no experience in the best way to move forward in a tactic that would collectively and equally benefit all that would be affected in the fallout....   [tags: United Kingdom, United States, European Union]

Better Essays
1397 words (4 pages)

Essay on The United Kingdom

- A few days ago on June 23, 2016, there was something globally announced that is being called Brexit, which means Britain 's exit. In other words, the United Kingdoms has decided to split apart from the European Union. To many people, they see this a bad thing and are against it. However, this is not a bad decision for Britain and it will them good. As a matter of fact, the United Kingdoms has many reasons to leave, such as the voting percentage from the citizens, the allowing of immigrants, insane rules, money, etc....   [tags: United Kingdom, European Union, Europe, Spain]

Better Essays
911 words (2.6 pages)