Corporate Social Responsibility As a customer, if something ethically or socially wrong is done to you while shopping you would want justice right? Possibly file a lawsuit even? Well here at Wal-Mart Stores, Inc. we understand that such cases will happen and to reduce chances of ethical situations occurring the company has mapped out the standards of ethical business conduct through which all employees and shareholders must be held accounted for. Wal-Mart serves a unique and diverse group of cultures throughout the world with the mindset to help them save money, while keeping to a code of integrity and serving the community. Wal-Mart provides its customers with great value prices while providing excellent customer service, based off of the founder, Sam Walton’s, ideals of leadership through service. He established the “Three Basic Beliefs” which relate to integrity and maintaining excellent ethical conduct that the company remains committed to upholding and they are as follows: (1) respect for the individual, (2) service to our customers, (3) strive for excellence. Each company has corporate social responsibility to the public and standards of ethical business conduct that must be provided to their employees and associates. It is important to understand that decisions made by businesses can have either negative or positive implications on the public, which is companies have corporate social responsibility. In order to understand Wal-Mart’s corporate social …show more content…
From supporting the development of our associates, suppliers and women entrepreneurs to pursuing a more affordable, secure food supply chain to building resiliency in the face of disasters, Wal-Mart is using our strengths to promote the well-being of people and our planet,” ("Global Responsibility Report,"
Supplying eco-friendly products has been on the Walmart agenda since the early 1990s. After a failed first attempt and much criticism, the company decided to try again. In a speech made in October of 2005, CEO of Walmart, H. Lee Scott Jr., declared Walmart would devise a “business sustainable strategy” to reduce the environmental impact the company had. Walmart could not pull this off alone. If they only focused on the confines of themselves, rather than all that they were involved with, it was estimated that they’d only reduce their impact by about 10%. To reach that goal of 100%, Walmart had to involve stakeholders to make networks which achieve sustainability. These networks proved to be vital in not only Walmart’s goal in minimizing its environmental impact, but recovering their reputation, avoiding criticism, saving money, raising awareness, improving customer satisfaction, and creating incentive for other businesses to work towards sustainability.
But Wal-Mart’s care for us goes beyond that simple relationship. As many of us have seen if we have been to a Wal-Mart, they hire people who normally would not be able to get a job. The company knows that by broadcasting itself as positive and helpful in nature it can increase its revenue and in turn increase the amount of assistance it provides to us the consumer. “In 2004 Wal-Mart donated over $170 million. More than 90 percent of these donations went to charities in the communities served by Wal-Mart stores.’ Even more heartfelt than this, Wal-Mart was the leader in goods based relief efforts for victims of hurricane Katrina. “Walmart’s response to the hurricane was lauded even by its critics: it donated more than $20 million worth of merchandise, including food for 100,000 meals, and it promised jobs for all of its displaced workers.” And the first supply truck to arrive at the superdome was a Wal-Mart truck.
In conclusion, I agree with the noted shortcomings of Wal-Mart. But, I don't think people can argue that it's unethical to shop at Wal-Mart, that anyone who shops at Wal-Mart is unethical or believe it is ethical to point the figure at those who do shop at Wal-Mart. I suggest everyone first check their values and then their investments, and they'll discover they probably are supporting Wal-Mart, a company they believe is evil, via 401Ks or mutual funds.
Wal-mart is currently the world’s largest company. It has seen continuous growth and financial success since it was founded in 1962. Today it is living off of a previous reputation of solid ethical business practices that are no longer being exercised. Sam Walton, the founder of Wal-mart, was considered to be “freakishly cheap… Cost-cutting was an obsession in the Wal-mart culture… on business trips, everyone, including the boss, flew coach, and hotel rooms were always shared.” (reclaimdemocracy.org. 2006). This was only part of the reason for Sam Walton’s success.
Wal-Mart is, to some extent, a values-based corporation. The Wal-Mart Corporation takes a strong, direct stance on many issues. This can be seen in many items in which they refuse to sell, such as; music and games with explicit content, adult magazines, and the morning after pill. This shows character in the company because they are foregoing potential profits in order to enforce values that they believe in. Wal-Mart is probably making some people very happy by this moral stance that they have undertaken, and it gives a message to the public that Wal-Mart is not a heartless corporation like many others.
Corporation has is to increase profits for its stockholders. Through a utilitarian perspective, we can see that Wal-Mart is acts in a way to product the greatest possible balance of good over dissatisfaction for their stockholders. Wal-Mart upholds the fiduciary duties to their stockholders by not increasing wages of their employees, instead they take the sum of money and return it back to their stockholders and shareholders such as customers and suppliers. Wal-Mart creates the happiness for the amount of people who invest in the company. Ethics is about the consequences of an action and the consequence of Wal-Mart’s actions creates the greatest amount of good for the people who are the primary stockholders of the corporation.
Times have changed drastically for businesses since the Internet and social media have become part of our everyday lives. It’s now easier than ever for the individual to gather data and follow organizations to ensure they are performing legally, morally, and ethically. Stakeholders believe that organizations have a social obligation to operate their business in an ethically, socially, and environmentally responsible way. The term for this idea is Corporate Citizenship. Corporate Citizenship is “the extent to which businesses are socially responsible for meeting legal, ethical and economic responsibilities placed on them by shareholders. The aim is for businesses to create higher standards of living and quality of life in the communities in which they operate, while still preserving profitability for stakeholders” (Investopedia.com, 2013). Stakeholders are expecting organizations to conduct business in a way that meets legal, ethical, economic, and philanthropic expectations that go beyond commercial relationships. Many organizations are including corporate responsibilities in their corporate mission statements and goals. They want stakeholders to see that they practice ethical behavior and are committed to their local communities in order to maintain a positive corporate image. According to CNN Money “Wal-Mart Stores Inc., had $469.2 billion in revenue last year and has reclaimed the top ranking in the Fortune 500 ranking of the largest U.S. companies by revenue”( Hathaway, 2013). Wal-Mart has over 10,800 stores and is a company that can have a tremendous impact upon the environment and their current employees and future employees. Largely due to its size and resultant influence, Wal-Mart is receiving constant pressure t...
Consumer Protection is governed by the Political trend. What does politics have to do with Walmart. In the case of Consumer Protections, it has everything to do. Walmart has seen its share of consumer protection class action suits because of its lack of protection where the consumer is concerned. Walmart however aspires to help make choices easier and more transparent for its customers. According to the U.S Consumer Product Safety Commission,
Environmental awareness has also become a distinctive competence for Walmart. The company has a genuine concern to reduce their environmental footprint, which will appeal to customers who support this initiative. They are leading the way for other big-box retailers who can make a big difference with small changes. All of their goals and objectives are published in the annual statement for shareholders and the general public.
Walmart has had a long-standing presence in America society since the middle of the 20th century, seen as a place to get everything done, Walmart has become a fixation in our society. From grocery shopping, to changing your oil and even filing your annual tax returns, Walmart is always there, everyday. Started by Sam Walton in 1962, it began as a small operation catering to a small Arkansas community. It was started on principles very similar to small local businesses in small towns. Today Walmart has gotten a different, darker reputation. On the surface, Walmart may seem like the solution to everyday issues. Low-income families are attracted to the low prices, and people who work odd hours benefit greatly from the 24 hours a day that many Walmarts are open. Lately, Walmart has also managed to be publicly recognized as a store that sells many of today’s green products, including organic food, environmental conscious cleaning products, as well as, paper products made from recycled paper. However, underneath all this, Walmart has a different side. Exploitation of its workers is widespread amongst Walmarts who do not belong to a union, especially in the United States. Wal...
Our first responsibility is to provide all consumers the best products and services with guaranteed satisfaction under one roof. Wal-Mart provides a wide array of products and services at reasonable prices.
Wal-Mart is now operating globally, and its main vision is for additional global expansion of operation and "promotion of ownership of ethical culture" to all of its stakeholders worldwide (www.walmartstores.com). The idea of Wal-Mart’s vision on ethical culture is key in globalization. Wal-Mart has had good reputation and competitive advantage worldwide because it has been able to embrace culture and diversity in its operations across nations. In promoting ethical culture, Wal-Mart helps its customers and stakeholders to take the right decisions and to do the right thing.
Wal-Mart can both be seen as socially responsible and also unethical. Wal-Mart makes headlines almost everyday with stories of hiring illegal immigrants, gender discrimination, low wages, and pushing smaller stores out of business. This is only one side of the story, however. Passing along the gains of its brilliant distribution system to consumers, its farsighted managers have done nothing less than democratize the American dream. Its low prices are spurring productivity and helping win the fight against inflation. It is America's most admired company. (http://www.scu.edu/ethics/publications/ethicalperspectives/wal-mart.html)
The corporate social responsibility is a commitment by a business to contribute to economic development while improving the quality of life for employees and their families’ as-well as contributing to the society. Walmart is a well-known company that offers customers the items they want and need at a low cost, with nearly 4,000 stores in the United States. According to the Fortune 500, Walmart was ranked number 1 in 2015. Just like any other superstore Walmart needs to continue the use of social responsibility by recreating a relationship between business and the community especially if they want to dominate the competition in 2016. The use of sustainability, strategic philanthropy, causing market, shared values, stakeholders and global perspective will help readers understand the purpose of social responsibilities in the corporate world.
Wal-mart has a reputation for caring for its customers, of course their employees, and for the prospective public. So Wal-Mart can be an industrial leader for the world of shoppers with an eye for lower affordable prices, company decision makers would continue it's systematic strategies that it's founder and president established years ago. Sam Walton believed in three guiding principles in his strategy planning they were to provide the customer with good value and service, to have a good relationship with its associates, and to be involved with the community.