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Business social responsibility WHY IT MATTERS
Business Ethics in Today's Corporate World
Ethical and legal issues in business
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Recommended: Business social responsibility WHY IT MATTERS
According to the Business Wire (2011), corporate social responsibility refers to organizations embracing responsibility for their actions and participating in activities that bring positive impacts to the environment, in which they operate, the consumers, employees, communities, general members of the public and all the stake holders. It involves proactively promoting the public stakeholder interests, and eliminating any practices that may harm the public. The decision maker puts into consideration the impact of the organization activities to the people, the environment and their profits. Businesses have to act ethically to gain positive public image.
The Coca-Cola is an incorporated company which manufactures, markets, and retails, beverages. It was incorporated in the year 1892 after the Coca Cola formula and brand was bought in 1889. Currently it is has over 500 brands in over 200 countries all across the world. The head quarters are in Atlanta, Georgia. Through its subsidiaries, it gives authority to different companies in different countries to bottle and distribute its products. It is a listed company in the New York Stock company. Muhtar Kent is the current Chairperson and CEO to the company.
Currently, the Coca Cola Company is one of the leading manufacturer, marketer and distributor of non-alcoholic beverage and syrups. There have been a lot of consolidations and mergers in the market of soft drinks. Some manufactures have been forced to exit the market. Coca Cola still faces some competition from other global brands like the PepsiCo and the Cadbury Schweppes. However, four of the top five soft drink brands are owned by Coca Cola. These are: Coca Cola, Fanta, Sprite and diet Coke.
Macro environmental factors have also ...
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...other substitutes in the market.
The company is doing fine in matters of corporate social responsibility but there is always room for improvement. It may increase its activities in the developing countries as they need much help to grow. It is possible to reach such countries since it has already reached them while marketing and distributing its products. The company has the financial strength to expand its corporate social responsibility activities, and after all this could just be a way of giving back to the society.
Works Cited
Research and Markets: Managing Business Ethics: Straight Talk about How to Do It Right, 5th
Edition Will Equip Students with the Knowledge to Identify and Solve Ethical
Dilemmas. (5 April). Business wire.
The Coca Cola Company, (2011). ‘Sustainability’. Retrieved from http://www.thecoca-
colacompany.com/citizenship/index.html
The Coca-Cola Company - American multinational corporation operates in a nonalcoholic segment of Beverage Industry. The history of the industry goes back to the 17th century, when the first marketed soft drink came to the Western Market.
Trevino, L., & Nelson, K. (2011). Managing business ethics - straight talk about how to
The Coca Cola Company was founded in 1886 in Atlanta, Coca-Cola Organization is the universe's drivin maker, advertiser and merchant of nonalcoholic refreshment concentrates and syrups, used to create more than 230 drink brands. It is likewise the universe's most comprehensive brand. It has just wandered provincially out of Atlanta to different conditions of United States since the late 19th century and its mark from bottle was first fabricated in the mid 20th century to separate themselves and guaranteeing the real Coca-Cola. Despite the fact that the organization developed quickly and thundered into some European nations amid the 1900s, its quality overall developed quickly, simply after World War II. After quite a long time, the organization
Corporate social responsibility can be viewed as "economic, legal, ethical, and discretionary expectations that society has of organizations at a given point in time" (Gonzalez, 2015). Being socially responsible offers an organization many competitive advantages. Some of these benefits are a more talented workforce, new markets and customers, reliable supply chain solutions, and new products. Corporate social responsibility means that an organization does not only worry about its stakeholders, but it takes into account its employees and the public. Corporate Social Responsibility correlates with the ethical policies of corporations.
Analysis of the Coca-Cola Company The Coca-Cola Company is the world's leading manufacturer, marketer and distributor of soft-drink concentrates and syrups. The Coca-Cola Company is the world's leading manufacturer, marketer and distributor of soft-drink concentrates and syrups. The Company markets many of the world's top soft drink brands, including Coca-Cola, Diet Coke, Sprite and Fanta. Through the world's largest and most pervasive distribution system, consumers in nearly 200 countries enjoy the Company's products at a rate of more than one billion serving a day.
What is CSR? CSR or Corporate Social Responsibility indicates the actions or conducts that have strategic importance to companies. CSR has been defined as a company’s efforts or obligations in reducing and getting rid of any detrimental effects on the community and maximizing long-term beneficial effects to the company and community in which it operates (Mohr et al, 2001, cited Trendafilova et al, 2013). CSR usually starts with the general emphasis that businesses are not only responsible to generate economic returns for shareholders, but are also responsible to the environment and to other stakeholders. This is usually known as the “triple bottom line” – the company’s returns for investors, the environment and stakeholders (Markley, 2014). In today’s modern business environment, CSR is undoubtedly important because whenever possible, customers would like to purchase goods from companies they trust; suppliers want to develop business partnerships with companies they can entrust; employees want to work for companies they have a high regard for and NGO’s want to work with companies seeking possible solutions in areas of common concern. Pleasing each of these stakeholder groups enable companies to maximize their obligations to their shareholders who gain most when the needs of other stakeholder groups are met (Waldman et al, 2010).
“Only about half (53%) of employees trust their organization’s senior leaders – the people who set the tone for organizational culture and need to inspire high-performance and commitment. In contrast, three in four (75%) of employees trust their immediate managers” (BlessingWhite, 2008, p. 2). Senior leaders have the difficult task of aligning organizational culture and ethics and it has been determined that it is impossible to demonstrate trustworthiness without a personal relationship. This finding is consistent among all generations in the workplace, throughout the different business lines, and at every level. Employee engagement is dependent on the manager-employee relationship. This is important as BlessingWhite (2008) stated that bad managers are the third most common reason for leaving, behind lack of career growth and actually disliking the job (p. 2). Contributing employee are employees who trust their managers. For leaders to be effective, they need to know what engagement means, they have to experience engagement, and they need to lead engagement. “They need to be able to help their team members believe in the value of full engagement and inspire them to pursue it on a personal level” (BlessingWhite, 2008, p. 21).
In recent years, companies are becoming socially responsible and now stakeholders almost expect a company to have CSR policies. Therefore, in twentieth century, corporate social responsibility (CSR) became an important development in public life (Barnett, ND).Corporate social responsibility is defined as “the ways in which an organisation exceeds the minimum obligations to stakeholders specified through regulation and corporate governance” (Johnson, Schools and Whittington, N.D cited in March, 2012). Stakeholders can be defined as “those individuals or groups who depend on the organisation to fulfil their own goals and on whom, in turn, the organisation depends” (Johnson, Schools and Whittington, N.D cited in March, 2012). There are many purposes for this essay, the first purpose is to descried the key principles of corporate social responsibility and explain their importance for stakeholders. Secondly, is to show how far this company follows those principles in order to be accountable to at least three of its stakeholders. In this essay, three stakeholders, environment, customers and employees will be evaluated respectively and the key principles of the stakeholders will be examined.
Coca –Cola (KO) is one of the world’s largest beverage companies. Company was incorporated in September 1919 under the State of Delaware law and headquarters is located in Atlanta Georgia. But from 1886, company established its brand in US (Coca-Cola, 2012, p. 1). Currently company is providing for more than 500 varieties of non-alcoholic sparkles to the customers around the world. Apart from this, company also serve for still beverages that includes enhanced water, water, ready-to-drink, juices, energy drink, sport drinks and so on.
Business organizations regularly run into demands from various stakeholders groups when conducting day-to-day business. These demands are generated from employees, customers, suppliers, community groups, governments, and shareholders. Thus, according to Goodpaster, any person or group of people that can shape or can be shaped by attainment of the objectives by an organization is considered a stakeholder. Most business organizations recognize and understand their responsibilities to these groups and endeavor to honor and fulfill them. These responsibilities are often communicated to the public by a statement of principles or beliefs. For many business organizations, corporate social responsibility (CSR) has become an essential and integral part of their business. Thus, this paper discusses the two CSR views: the classical view and the stakeholder view. Furthermore, I believe that the stakeholder view has brought ethical concerns to the forefront of businesses, and an argument shall be made that businesses would improve both socially and economically if CSR, guided by God’s love, was integrated into their strategic planning.
Corporate social responsibility is a concept that companies own social and environmental concerns in their business operations and in their interaction with their stakeholders. It is considered that the aim for CSR is to convert from philanthropic rationale to performance-driven task. It is also known as Corporate Responsibility, Corporate Citizenship, Responsible Business, Sustainable Responsible Business (SRB),Corporate Social Performance. It is also defined as Additional responsibilities of businesses to local and wider communities apart from its core responsibility of profit maximization(Simpson and Taylor, 2013).
Corporate Social Responsibility is management’s obligation to protect and promote their stakeholders welfare. Social Responsibility is more than just obvious ethical issues like honesty and integrity in business dealings.
Coca-Cola is a company with sustainable competitive advantage. The company is innovative and has an extensive business model with boasts of a sustainable distribution network. The company was incorporated in the late 1800s to commence the production of a sweet fizzy beverage that has become the world's most known brand. Presently, the company is still on an upward trajectory as it remains one of the world's most sought-after stocks. The company's competitive advantage has shown resilience and sustainability over the years.
However, there can be more definitions about what Corporate Social Responsibility can be. For example, Corporate Social Responsibility can be the commitment which is continuing for a business to behave ethically and bring to economy the development to improve the workforces’ of the whole society and local community and their families’ quality of life. Corporate Social Responsibility is also known as the obligation of a company to serve the society’s interest and of course its own. With the help of the Corporate and Social Responsibility, social and environmental concerns companies can integrate into their business and stakeholders operations.
As the world 's largest manufacturer and distributor of non-alcoholic beverages, Coca-Cola is certainly no stranger to global marketing. Established in the US, Coca-Cola initiated its global expansion in 1919 and now markets to more than 200 countries worldwide. It is one of the most recognizable brands on the planet and also owns a large portfolio of other soft drink brands including Schweppes, Oasis, 5 alive, Kea Oar, Fanta, Lilt, Dr Pepper, Sprite and PowerAde. Despite this, Coca-Cola often struggles to maintain its market share over its main rival PepsiCo in some overseas markets, particularly Asian countries.