Business Stakeholders

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Business Stakeholders

Boots plc are the UKs leading health & beauty retailer and are one of

the best known names in the UK. They employ 68,000 people, own world

famous brands and sell their products in 130 countries worldwide.

Customers

Customers are interested in the type of service they are getting when

they go into the store. They are interested in what products are in

the store and whether this store has the right products for that

person at the right prices. They want to see top brand products at

good prices which cant be beat. Customers want boots to be near to

their homes or an easy route to get there.

Employees

Employees are a vital part of the boots business without them they

would not function but with them they are the Uks leading health and

beauty retailer. Employees are interested in Boots because they offer

‘a good job with Boots’ and they give good pay. The employees have a

good opportunity to work at a well known and respected company, earn

good money and it is near their homes.

Managers

Managers have a unique interest in the buisiness because they get very

good pay and they have a very commanding position which holds a big

responsibility. The managers of boot have the responsibility of making

sure the staff are working to their full potential.

Local Community

The local community have an interest in boots mainly for the service

they give. Without Boots the store around the local community would

not be able to get medicine or cosmetics from the store. When the

local community go into the store they are then customers. The local

community are also interested in how will the store look in the

community, if it was big and ugly they would not approve of the store

being there. The local community would also be bothered if boots were

throwing their waste in the river for instance. Even though they are

not doing this the local community would be very unhappy and would

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